Inside Sales Specialist – Singapore (Technical Quotations)

Mackay Communications, Inc.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Mackay Communications, Inc. in Singapore is seeking a fulltime Inside Sales Specialist to work onsite.

The role interfaces with customers for location, price, and use of merchandise, provides technical guidance, timely quotations, and comprehensive proposals, and supports shipping, receiving, and parts fulfillment. The ideal candidate has a University degree or equivalent, 3+ years in inventory control/stockroom and inside sales, with excellent communication skills and problem-solving ability.

Qualifications

• University degree or equivalent work experience.
• 3+ years of inventory control and/or stockroom experience.
• 3+ years of inside or counter sales experience preferred.
• Excellent verbal and written communication and interpersonal skills.
• Ability to interpret and solve problems using instructions, diagrams, or schedule forms.

Responsibilities

• Provides a point of contact for customer sales, service, and information requests, and ensures that customer needs are fulfilled with speed and professionalism
• Assist in the research of basic technical issues on product and service. Collect symptoms of customer problems and facilitate repairs
• Provide customer quotes and/or proposals quickly.
• Build the business by identifying revenue opportunities within the marine industry.
• Handle shipping and receiving functions to help facilitate the trafficking and accountability for all materials which are incoming and outgoing through the warehouse which are for customer orders, inventory, repairs or for internal use.
• Greet customers, determine their needs, and ensure they are met.
• Respond to requests from customers for information
• Direct Service requests the appropriate team member.
• Ensure store, service area and stockroom are clean and orderly.
• Read customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed and/or shipped using Mackays ERP system

Skills

Inventory control

Inside sales

Verbal and written communication

Problem solving

Education

University degree or equivalent work experience

Job description

Mackay Communications, Inc. in Singapore is seeking a fulltime Inside Sales Specialist to work onsite.

The role interfaces with customers for location, price, and use of merchandise, provides technical guidance, timely quotations, and comprehensive proposals, and supports shipping, receiving, and parts fulfillment. The ideal candidate has a University degree or equivalent, 3+ years in inventory control/stockroom and inside sales, with excellent communication skills and problem-solving ability.