Singapore Field Coach — Elevate Client Experience

Tiffany & Co.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Benefits offered by this job

Iconic luxury brand

Cross‑functional exposure

Career development opportunities

Job summary

Tiffany & Co. Singapore is seeking a Field Coach to partner with store leaders and retail teams, observing and coaching to ensure the Tiffany client experience is delivered consistently and brand attitudes are demonstrated.

This role blends planning training sessions with high‑impact coaching for commercial results. Based in Singapore, you will plan training, provide on‑the‑job coaching and follow up to ensure selling and clienteling skills are adopted and demonstrated by the teams, helping

Qualifications

• Proven experience leading retail teams and developing talent.
• Ability to design and deliver effective coaching and training.
• Strong facilitation and communication skills.

Responsibilities

• Partner with store leaders to observe, coach and improve client experience on the shop floor.
• Create coaching plans, update logs, and drive performance improvements with data and feedback.
• Lead onboarding and training initiatives, coordinating with regional and local learning teams.

Skills

Retail leadership

Coaching

People development

Facilitation

Stakeholder engagement

Job description

Tiffany & Co. Singapore is seeking a Field Coach to partner with store leaders and retail teams, observing and coaching to ensure the Tiffany client experience is delivered consistently and brand attitudes are demonstrated.

This role blends planning training sessions with high‑impact coaching for commercial results. Based in Singapore, you will plan training, provide on‑the‑job coaching and follow up to ensure selling and clienteling skills are adopted and demonstrated by the teams, helping