Singapore Field Coach: Luxury Retail Leadership

Tiffany & Co.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Tiffany & Co. in Singapore seeks a Field Coach to partner with store leaders and retail teams to observe, coach, and elevate the Tiffany client experience across the market.

You will plan training sessions, deliver on-the-job coaching, and drive adoption of selling and clienteling skills to meet business needs and strengthen brand standards. Based in Singapore, you will connect with regional learning teams for impactful development.

Qualifications

• Proven experience leading retail teams and developing people.
• Strong facilitation, communication and interpersonal skills.
• Able to engage a broad range of store and regional stakeholders.
• Demonstrated track record of coaching and performance improvement.
• Comfortable role-modelling coaching behaviours on the shop floor.

Responsibilities

• Coaching for Client Experience: Align with goals, observe client interactions, provide feedback and ensure brand standards on the sales floor.
• Coaching for Performance: Partner with leadership to identify opportunities, create coaching plans, monitor progress and update coaching logs.
• Training for Impact: Organise onboarding, structure training calendars and support learning initiatives with regional teams.

Skills

Retail leadership

People development

Facilitation

Communication

Stakeholder management

Role model coaching

Job description

Tiffany & Co. in Singapore seeks a Field Coach to partner with store leaders and retail teams to observe, coach, and elevate the Tiffany client experience across the market.

You will plan training sessions, deliver on-the-job coaching, and drive adoption of selling and clienteling skills to meet business needs and strengthen brand standards. Based in Singapore, you will connect with regional learning teams for impactful development.