SHOP SUPERVISOR

TIANTIAN RECRUITMENT PTE. LTD.; Singapore; Presencial; SGD 33.000 - 51.000; Jornada completa

Descripción de la vacante

TIANTIAN RECRUITMENT PTE. LTD. is seeking a reliable Shop Supervisor to oversee daily store operations at our neighbourhood hardware and home-goods outlets in Singapore.

The role involves leading a small team, managing inventory, merchandising, and assisting with deliveries and stock movement, including heavier items. We require at least two years of retail or supervisory experience, the ability to lift heavy items, and weekend availability on a roster.

Formación

• Minimum 2 years in retail or supervisory role.
• Ability to lift and move heavy items as part of duties.
• Weekend and public holiday roster availability.
• Good interpersonal and customer service skills; punctual and reliable.
• Basic numeracy and familiarity with POS systems.
• English reading and communication proficiency.

Responsabilidades

• Supervise daily store operations and uphold service standards.
• Lead, train and motivate staff; assist with rostering and attendance.
• Receive deliveries, perform stock counts and replenishment.
• Move, lift and secure heavier hardware and household items for storage and displays.
• Operate POS systems, handle cash, and complete daily admin tasks.
• Maintain store safety, cleanliness and loss prevention.
• Assist customers with product advice and resolve inquiries professionally.
• Report discrepancies and maintenance needs to the Store/Operations Manager.

Conocimientos

Customer service

Team leadership

Cash handling / POS proficiency

Herramientas

POS systems

Descripción del empleo

We operate neighbourhood “alternative stops” that combine convenience and hardware supplies for everyday home needs. Our stores stock basic cleaning and personal-care items, and a selection of light hardware and home-maintenance products. We focus on friendly service, practical product advice, and safe handling of heavier items for in-store customers and pickups.

Role overview

We are looking for a reliable, hands-on Shop Supervisor to oversee daily store operations, lead and coach a small team, maintain inventory and merchandising standards, and assist with receiving and moving heavier stock. The role requires regular weekend work and the physical ability to lift and carry heavy items as part of routine duties.

Key responsibilities

• Supervise daily store operations and ensure high standards of customer service.
• Lead, train and motivate store staff; assist with shift rostering and monitor attendance.
• Receive deliveries, check and store goods, and perform stock counts and replenishment.
• Move, lift and secure heavier hardware and household items for storage, displays and customer pickups (regular lifting required; safe lifting practices must be followed).
• Operate POS systems, handle cash and complete basic daily administrative tasks and reports.
• Maintain store cleanliness, safety and loss prevention measures; enforce safe handling procedures.
• Assist customers with product advice for basic hardware and household needs; resolve enquiries and complaints professionally.
• Report incidents, maintenance needs and inventory discrepancies to the Store/Operations Manager.

Requirements (essential)

• Minimum 2 year retail or supervisory experience (hardware, convenience or home-goods retail preferred).
• Physically fit and able to lift and carry heavy items as required by the role. (Specify in your application if you have any lifting limitations.)
• Willingness to work weekends and public holidays on a rostered basis.
• Good interpersonal and customer service skills; reliable and punctual.
• Basic numeracy and proficiency with POS systems and common retail software.
• Ability to read and communicate in English; other languages are an advantage.

Desirable

• Prior experience in hardware or home-maintenance retail.
• Basic workplace safety or manual handling training/certification.