Store Assistant (Retails & Operations)

FAR EAST GROUP LIMITED; Singapore; On-site; SGD 28,000 - 36,000; Full time

Benefits offered by this job

Annual Leave 10 - 14 days.

Annual Health Screening and benefits.

AWS and VB

Job summary

FAR EAST GROUP LIMITED is seeking a Store Assistant (Retails and Operations) in Singapore to assist with daily retail sales activities and provide operational support to the retail team. You will handle customer inquiries, process orders, coordinate inventory, and ensure smooth stock movement and delivery fulfillment.

The role involves liaising with Sales, Purchasing, Operations and Warehouse teams, handling GR entries, and maintaining accurate procurement records.

Qualifications

• Experience in sales support or retail sales is preferred.
• Proficient in Microsoft Excel and Word.
• Experience using ERP or inventory management systems is an advantage.
• Strong communication and coordination skills are required.
• Detail-oriented, organised and able to multitask in a fast-paced environment.

Responsibilities

• Support daily retail sales operations including picking, packing, testing, and preparation of compressors and related products.
• Prepare quotations, invoices, and delivery orders for customers.
• Coordinate with warehouse personnel to ensure timely delivery of orders.
• Monitor inventory levels and arrange stock replenishment via transfers.
• Raise purchase requisitions for OPEX, office supplies and materials as needed.
• Provide administrative and operational support to warehouse staff and functions.

Skills

Sales support

Customer service

MS Office

Inventory management

ERP systems

Communication

Tools

ERP systems

Stock management software

Job description

About the role:

The Store Assistant (Retails and Operations) is responsible for supporting daily retail sales activities while providing operational support to the retail team. This role assists with customer enquiries, order processing, inventory coordination, stock management, and delivery fulfillment to ensure a seamless customer experience and efficient store operations.

Key Responsibilities

• Support daily retail sales operations, including picking, packing, testing, and preparation of compressors and related products.


• Prepare quotations, invoices, delivery orders, and other customer-related documentation.


• Coordinate with warehouse personnel to ensure timely and accurate delivery of orders to external customers.


• Monitor inventory levels and arrange stock replenishment through stock transfers.


• Process and coordinate internal stock transfers between Headquarters (HQ) and warehouse locations.


• Raise Purchase Requisitions (PRs) for operational expenditure (OPEX), office supplies, production materials, and standard procurement requirements.


• Assist the Sales Manager, General Manager, and Directors in raising purchase requisitions and supporting procurement-related activities.


• Perform Goods Receipt (GR) entries for GPS, GPAP, RSP, drop-off deliveries, and all incoming goods transactions.


• Maintain accurate inventory, stock movement, and procurement records in the system.


• Liaise with internal departments including Sales, Purchasing, Operations, and Warehouse to ensure smooth business operations.


• Provide administrative and operational support to warehouse staff and supervisors as required.


• Assist with general operational, inventory, and sales support activities as assigned by management.

Key Requirements

• Experience in sales support, retail sales, picker in hardware retail environment will be an advantage


• Proficient in Microsoft Office applications, particularly Excel and Word.


• Experience using ERP or inventory management systems will be an advantage.


• Good communication and coordination skills.


• Detail-oriented, organised, and able to multitask in a fast-paced environment.


• Ability to work independently and as part of a team.


• Can be physically demanding at times due to some parts/product weighting ~30kg/pc or ~150kg/set.


• English communication is a must, and a second language will be an advantage.


• 5.5 days work week (Mon - Fri, 8.30am - 5.30pm, Sat, 8.30am - 12.30pm), Sunday Off.

Benefits

• Annual Leave 10 - 14 days.


• Annual Health Screening and TCM benefits.


• AWS and VB