Shipping Operations Admin (Import) // Changi North Way

E-TALENT PTE. LTD.; Singapore; On-site; SGD 31,000 - 39,000; Full time

Job summary

Shipping Operations Admin (Import) at E-TALENT PTE. LTD. in Singapore. Location: Changi North Way. Working hours: 9am - 6pm, Monday to Friday.

This role handles customer bookings, coordinates with customers, agents, carriers, and overseas offices, manages daily shipment operations, prepares documents and reports, and supports process improvement and digitalization projects.

Responsibilities

• Handle customer bookings, enquiries, and service requests.
• Coordinate with customers, agents, carriers, vendors, and overseas offices.
• Manage daily shipment operations, documentation, permits, and deliveries.
• Ensure shipments are processed accurately and on time.
• Update shipment and freight details in CargoWise and other systems.
• Prepare shipping documents, invoices, and pre-alerts.
• Assist with operational reports and shipment performance tracking.
• Support process improvement and digitalization projects.
• Escalate operational issues to the Team Lead or Manager when required.
• Support and guide new team members when needed.

Job description

Shipping Operations Admin (Import)

Work Location: Changi North Way
Working Timing: 9am - 6pm (Mon - Fri)
Basic Salary: up to $3,500 (subject to experience)

Job Scope:

• Handle customer bookings, enquiries, and service requests.
• Coordinate with customers, agents, carriers, vendors, and overseas offices.
• Manage daily shipment operations, documentation, permits, and deliveries.
• Ensure shipments are processed accurately and on time.
• Update shipment and freight details in CargoWise and other systems.
• Prepare shipping documents, invoices, and pre-alerts.
• Assist with operational reports and shipment performance tracking.
• Support process improvement and digitalization projects.
• Escalate operational issues to the Team Lead or Manager when required.
• Support and guide new team members when needed.