Airfreight Import Operation Assistant (Changi)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 28,000 - 35,000; Full time

Job summary

TRUST RECRUIT PTE. LTD. is seeking an Import Operation Assistant to support daily airfreight import activities at the Changi Airfreight Centre in Singapore.

The role requires coordinating shipments with forwarders and customers, preparing documentation, and maintaining orderly shipment records. You will work closely with the supervisor on operational tasks, liaising with overseas offices and partners, and generating monthly reports to meet customer requirements.

Qualifications

• Minimum 1 year of experience in airfreight import operations.
• Strong customer-oriented mindset and service focus.
• Able to multitask, work independently and manage time effectively.

Responsibilities

• Coordinate import shipments with freight forwarders, suppliers and customers to ensure timely operations.
• Liaise with supervisor and overseas offices; handle day-to-day operations and administrative tasks.
• Prepare and manage import/export documentation (invoices, D/O, shipment reports).
• Maintain accurate shipment records and comply with customs permits and declarations.
• Follow up with terminals and airlines on clearance matters and coordinate cargo surveys.
• Generate monthly reports per customer requirements.
• Perform other duties as assigned by Operations Manager.

Skills

Customer mindset

Time management

Independent working

Education

O-Level or equivalent

Job description

Role: Import Operation Assistant

Salary: Basic 2.5k – 3.1k + AWS + VB

Location: Changi Airfreight Centre

Working Days: 5.5 Days (Alternate Sat after probation)

Responsibilities:

• Coordinate import shipments with freight forwarders, suppliers and customers to ensure smooth and timely operations.

• Work closely with the supervisor on a day to day operational and administrative tasks, as well as liaise with overseas offices and partners.

• Prepare and manage import/export documentation, including break bulk documents, invoices, delivery orders (D/O), shipment summary reports and related paperwork.

• Maintain accurate and well-organised shipment records, both digitized and in physical filing systems. Handle customs permits and declarations, ensure full compliance with regulatory requirements.

• Follow up with terminals and airlines on shipment clearance matters and coordinate cargo survey arrangements where required.

• Prepare and generate monthly reports according to customers’ requirements.

• Any other duties as assigned by the Operations Manager

Requirements

• Minimum 1-year relevant experience in airfreight import operations.

• Minimum O-Level qualification or equivalent.

• Strong customer-oriented mindset.

• Ability to work independently, multitask effectively, prioritize responsibilities, and manage time effectively.