Shipping Officer, Air Freight (Changi)

ALWAYSHIRED PTE. LTD.; Singapore; On-site; SGD 30,000 - 54,000; Full time

Job summary

ALWAYSHIRED PTE. LTD. is seeking a Freight Forwarding Operations Coordinator at our Changi Airfreight Centre Office. The role coordinates between clients and internal departments to manage daily operations, airline bookings, and export documentation with a focus on accuracy and compliance.

The candidate will handle inquiries, quotations, and agent communications, issue invoices, and support profitability through careful job costing and archiving using Kendox Archive.

Qualifications

• Experience in freight forwarding/export operations.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Excellent coordination and communication skills.
• Familiarity with export documentation, airline booking procedures, and billing processes.
• Proficiency in Microsoft Office and logistics software is a plus.

Responsibilities

• Act as the main coordinator between clients and internal departments for daily operations.
• Handle airline bookings and ensure compliance with procedures.
• Follow up on daily shipment orders and prepare full sets of export documents.
• Manage customer inquiries, quotations, and agent correspondence while offering effective solutions.
• Send Pre-Alert notifications to destination offices/agents.
• Print HAWB, manifest, and MAWB for airline processing.
• Process billing for local deliveries and verify vendor invoices.
• Issue invoices to customers and agents.
• Check job costing for all handled shipments to ensure profitability.
• Scan and archive documents in Kendox Archive.

Job description

Location: Changi Airfreight Centre Office

Responsibilities:

• Act as the main coordinator between clients and internal departments for daily operations.
• Handle airline bookings and ensure compliance with procedures.
• Follow up on daily shipment orders and prepare full sets of export documents.
• Manage customer inquiries, quotations, and agent correspondence while offering effective solutions.
• Send Pre-Alert notifications to destination offices/agents.
• Print HAWB, manifest, and MAWB for airline processing.
• Process billing for local deliveries and verify vendor invoices.
• Issue invoices to customers and agents.
• Check job costing for all handled shipments to ensure profitability.
• Scan and archive documents in Kendox Archive.

Requirements:

• Experience in freight forwarding/export operations preferred.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Excellent coordination and communication skills.
• Familiarity with export documentation, airline booking procedures, and billing processes.
• Proficiency in Microsoft Office and logistics software is a plus.

AlwaysHired Pte Ltd Reg No: R1549345 EA: 24C2293