Shipping & Customer Service Specialist (Hybrid)

Internetwork Expert; Singapore; Hybrid; SGD 20,000 - 60,000; Full time

Job summary

A multinational company in Singapore is seeking a candidate for a sales support role focusing on customer service activities. Responsibilities include managing the order-to-delivery process, handling inquiries, and maintaining customer rapport. The ideal candidate should possess strong communication skills, proactive problem-solving abilities, and preferably have a diploma or higher. Experience in the marine industry is a plus but not mandatory. This position offers hybrid working with a supportive team environment.

Benefits

21 days Annual Leave

In-house gymnasium

Medical and dental cover

Company-provided handphone and laptop

Company transport pick-up at various MRT stations

Qualifications

• Experience in the marine industry is an advantage, but not mandatory.
• Self-motivated, confident, and able to work independently.
• Willing to work in the maritime industry, supply chain, or shipping.

Responsibilities

• Attend to inquiries regarding product availability, pricing, and delivery.
• Manage the order-to-delivery process and coordinate with stakeholders.
• Maintain rapport with customers and monitor account performance.

Skills

Excellent interaction capabilities

Proactive communication

Good customer service

Strong in Excel and other MS office applications

Good time management

Education

Diploma level and above

Job description

A multinational company in Singapore is seeking a candidate for a sales support role focusing on customer service activities. Responsibilities include managing the order-to-delivery process, handling inquiries, and maintaining customer rapport. The ideal candidate should possess strong communication skills, proactive problem-solving abilities, and preferably have a diploma or higher. Experience in the marine industry is a plus but not mandatory. This position offers hybrid working with a supportive team environment.