Hybrid Sales Support & Order Management Lead

Aquila Talent; Singapore; Hybride; SGD 52 000 - 70 000; Plein temps

Résumé du poste

Aquila Talent is seeking an experienced Sales Support / Customer Service professional to support marine lubricants and oils customers in Singapore. The role involves end-to-end order fulfillment, coordinating deliveries, resolving issues, and maintaining strong customer relationships in a fast-paced environment.

Ideal candidates have 5–7 years in order management or related fields, a Diploma/Degree in SCM or related discipline, and excellent English communication.

Qualifications

• 5–7 years hands-on order management experience.
• Diploma or degree in Supply Chain Management, Business, Sales and Marketing, or related discipline.
• Excellent written and spoken English; proactive and organized.

Responsabilités

• Handle customer inquiries regarding availability, pricing, surcharges, and lead times.
• Coordinate with Sales on pricing, supply arrangements, and payment terms.
• Manage end-to-end order-to-delivery process for timely fulfillment.
• Liaise with customers, global supply teams, and delivery agents.
• Address changes in delivery requirements, logistics challenges, and constraints.
• Prepare and submit delivery documents to support invoicing.

Connaissances

Order management

Customer service

Sales support

Supply chain

Coordination

MS Excel

English proficiency

Formation

SCM Diploma/degree

Outils

MS Office

MS Excel

Description du poste

Aquila Talent is seeking an experienced Sales Support / Customer Service professional to support marine lubricants and oils customers in Singapore. The role involves end-to-end order fulfillment, coordinating deliveries, resolving issues, and maintaining strong customer relationships in a fast-paced environment.

Ideal candidates have 5–7 years in order management or related fields, a Diploma/Degree in SCM or related discipline, and excellent English communication.