SHIPPING CS (SUPERVISOR LEVEL)

ALPINE SHIPPING PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

ALPINE SHIPPING PTE. LTD. in Singapore is seeking capable personnel to manage export and transshipment procedures while maintaining clear communication with customers and handling administrative tasks efficiently.

You will coordinate import/export flows, respond to emails, assist customers by phone, enter data accurately in Word/Excel/PowerPoint, and contribute to a positive, collaborative team.

Qualifications

• Experience in import/export operations.
• Familiar with Portnet or similar systems.
• Strong communication and teamwork.

Responsibilities

• Manage import, export, and transshipment procedures using Portnet and related systems to ensure smooth cargo processing
• Respond promptly and accurately to a high volume of emails daily to maintain effective communication
• Address customer enquiries patiently over the phone to provide clear information and resolve concerns
• Remain calm under pressure and apply problem-solving skills to resolve operational issues effectively
• Perform accurate data entry and create documents using Word, Excel, and PowerPoint to support shipping operations
• Demonstrate a positive work attitude to contribute to a productive and collaborative team environment

Skills

Communication

Customer service

Teamwork

Problem solving

Tools

Portnet

MS Office

Job description

Company Overview

An established shipping company seeking responsible individuals to support various roles. The company operates in the shipping industry, focusing on import, export, and transshipment processes.

Job Summary

will manage export, and transshipment procedures while maintaining clear communication with customers and handling administrative tasks efficiently.

Responsibilities

• Manage import, export, and transshipment procedures using Portnet and related systems to ensure smooth cargo processing


• Respond promptly and accurately to a high volume of emails daily to maintain effective communication


• Address customer enquiries patiently over the phone to provide clear information and resolve concerns


• Remain calm under pressure and apply problem-solving skills to resolve operational issues effectively


• Perform accurate data entry and create documents using Word, Excel, and PowerPoint to support shipping operations


• Demonstrate a positive work attitude to contribute to a productive and collaborative team environment