Shipping Assistant | Up to $3600 | Bukit Merah

PERSOL; Singapore; On-site; SGD 37,000 - 40,000; Full time

Job summary

PERSOL is seeking a logistics coordinator in Singapore to handle shipments, liaise with customers and overseas agents, and ensure compliant documentation.

The role requires a diploma or degree in logistics, strong communication skills, and data-entry proficiency. Expect to manage incoterms, document dispatch, and coordination with internal and external stakeholders in a fast-paced environment.

Qualifications

• Diploma or Degree in Logistics, Supply Chain Management or a related field.
• Strong communication and interpersonal skills, with the ability to engage customers and overseas agents effectively.
• Detail-oriented with strong organizational skills to ensure accuracy and completeness of documentation.

Responsibilities

• Handle general enquiries regarding shipments, vessel ETA and charges.
• Conduct targeted conversations with customers to identify needs.
• Ensure timely dispatch of shipping documents to customers and overseas agents.
• Liaise with customers and overseas agents on shipping activities and documentation.
• Ensure accuracy and completeness of all documentation to comply with customs regulations and international trade requirements.
• Familiar with shipping incoterms.
• Perform data entry for freight services.
• Manage documentation for compliance operations and advisory on tariff/cost/quotation requirements.
• Coordinate with external stakeholders to ensure operational excellence.
• Work with internal stakeholders to align business activities.
• Follow operational policies, standards, and procedures.
• Take on ad-hoc duties as required.

Skills

Communication skills

Data entry

Detail-oriented

Multitasking

Customer engagement

Interpersonal skills

Education

Diploma or Degree in Logistics/Supply Chain

Tools

Logistics management systems

Job description

Salary: $3,300 - $3,600

Working Location: Bukit Merah

Working Hours: Monday to Friday, 8.30am - 5.30pm

Responsibilities:

• Handle general enquiries regarding shipments, vessel's ETA and charges.




• Conduct targeted conversations with customers to identify customer needs.




• Ensure timely dispatch of shipping documents to customers and overseas agents.




• Liaise with customers and overseas agent on shipping activities and documentation.




• Ensure accuracy and completeness of all documentation to comply with customs regulations and international trade requirements.




• Familiar with shipping incoterms.




• Perform data entry for freight services.




• Manage the complete documentation for compliance operations and/or advise clients on tariff/rate/cost/quotation requirements and eligibility.




• Communicate and coordinate with external stakeholders to ensure operational excellence




• Work with internal stakeholders to ensure alignment of interest within business activities.




• Follow operational policies, standards, and procedures.




• Any other ad-hoc duties as required.

Requirements:

• Diploma or Degree in Logistics, Supply Chain Management or a related field.




• Minimum 1-3 years of relevant experience in freight forwarding, shipping, or logistics operations preferred.




• Good understanding of international shipping procedures, documentation, and customs regulations.




• Familiarity with shipping Incoterms and freight processes (air/sea freight).




• Strong communication and interpersonal skills, with the ability to engage customers and overseas agents effectively.




• Customer-oriented mindset with the ability to identify needs and provide appropriate solutions.




• Detail-oriented with strong organizational skills to ensure accuracy and completeness of documentation.




• Proficient in data entry and comfortable working with logistics or freight management systems.




• Ability to multitask, prioritize work, and meet tight deadlines in a fast-paced environment.




• Strong problem-solving skills and ability to handle operational issues independently.




• Team player with the ability to collaborate with internal and external stakeholders.

• Willingness to take on ad-hoc duties and adapt to operational needs.

We regret to inform that only shortlisted candidates will be notified.