Freight Forwarding Executive / Assistant | UP $3600

PERSOL; Singapore; On-site; SGD 37,000 - 40,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking a Logistics Coordinator to support shipments, liaise with customers and overseas agents, and ensure timely dispatch of documentation.

You will handle enquiries, coordinate with internal and external stakeholders, ensure compliance with customs, Incoterms, and accurate freight documentation.

The role requires a Diploma or Degree in Logistics, 1–3 years' experience in freight forwarding or logistics, and a detail‑oriented, customer‑focused mindset.

Qualifications

• Diploma or degree in logistics, supply chain management or related field.
• 1–3 years of relevant experience in freight forwarding, shipping, or logistics operations.
• Strong knowledge of international shipping procedures and customs regulations.
• Familiarity with Incoterms and air/sea freight processes.
• Excellent communication and customer engagement skills.
• Detail-oriented with strong organizational abilities to ensure documentation accuracy.

Responsibilities

• Handle general enquiries regarding shipments, ETA and charges.
• Converse with customers to identify needs.
• Dispatch shipping documents to customers and overseas agents.
• Liaise with customers and overseas agents on shipping activities.
• Ensure documentation complies with customs regulations and trade requirements.
• Coordinate with internal and external stakeholders to ensure operational excellence.
• Follow policies, standards, and procedures.
• Support ad-hoc duties as required.

Skills

Communication skills

Customer-focused

Team player

Multitasking

Problem solving

Detail-oriented

Organizational skills

Data entry

Stakeholder coordination

Education

Diploma or Degree in Logistics

Tools

Freight management systems

Job description

Salary: $3,300 - $3,600

Working Location: Bukit Merah

Working Hours: Monday to Friday, 8.30am – 5.30pm

Responsibilities:

• Handle general enquiries regarding shipments, vessel’s ETA and charges.

• Conduct targeted conversations with customers to identify customer needs.

• Ensure timely dispatch of shipping documents to customers and overseas agents.

• Liaise with customers and overseas agent on shipping activities and documentation.

• Ensure accuracy and completeness of all documentation to comply with customs regulations and international trade requirements.

• Familiar with shipping incoterms.

• Perform data entry for freight services.

• Manage the complete documentation for compliance operations and/or advise clients on tariff/rate/cost/quotation requirements and eligibility.

• Communicate and coordinate with external stakeholders to ensure operational excellence

• Work with internal stakeholders to ensure alignment of interest within business activities.

• Follow operational policies, standards, and procedures.

• Any other ad-hoc duties as required.

Requirements:

• Diploma or Degree in Logistics, Supply Chain Management or a related field.

• Minimum 1–3 years of relevant experience in freight forwarding, shipping, or logistics operations preferred.

• Good understanding of international shipping procedures, documentation, and customs regulations.

• Familiarity with shipping Incoterms and freight processes (air/sea freight).

• Strong communication and interpersonal skills, with the ability to engage customers and overseas agents effectively.

• Customer-oriented mindset with the ability to identify needs and provide appropriate solutions.

• Detail-oriented with strong organizational skills to ensure accuracy and completeness of documentation.

• Proficient in data entry and comfortable working with logistics or freight management systems.

• Ability to multitask, prioritize work, and meet tight deadlines in a fast-paced environment.

• Strong problem-solving skills and ability to handle operational issues independently.

• Team player with the ability to collaborate with internal and external stakeholders.

• Willingness to take on ad-hoc duties and adapt to operational needs.

We regret to inform that only shortlisted candidates will be notified.

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