Freight Forwarding Assistant | UP $3600

PERSOL; Singapore; On-site; SGD 37,000 - 40,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking a Logistics Coordinator to handle shipments inquiries, coordinate with customers and overseas agents, and ensure timely dispatch of shipping documents. This role requires coordinating with multiple stakeholders and ensuring compliance with customs and Incoterms.

Candidates should have a Diploma or Degree in Logistics or related field, 1–3 years in freight/logistics, and strong attention to detail and data-entry skills to support efficient operations in a

Qualifications

• Diploma or Degree in Logistics, Supply Chain Management or a related field.
• 1–3 years of relevant experience in freight forwarding, shipping, or logistics operations recommended.
• Good understanding of international shipping procedures, documentation, and customs regulations.
• Familiarity with shipping Incoterms and freight processes (air/sea freight).
• Strong communication and interpersonal skills, with the ability to engage customers and overseas agents effectively.
• Customer-oriented mindset with the ability to identify needs and provide appropriate solutions.
• Detail-oriented with strong organizational skills to ensure accuracy and completeness of documentation.
• Proficient in data entry and comfortable working with logistics or freight management systems.
• Ability to multitask, prioritize work, and meet tight deadlines in a fast-paced environment.
• Strong problem-solving skills and ability to handle operational issues independently.
• Team player with the ability to collaborate with internal and external stakeholders.

Responsibilities

• Handle general enquiries regarding shipments, vessel’s ETA and charges.
• Conduct targeted conversations with customers to identify customer needs.
• Ensure timely dispatch of shipping documents to customers and overseas agents.
• Liaise with customers and overseas agent on shipping activities and documentation.
• Ensure accuracy and completeness of all documentation to comply with customs regulations and international trade requirements.
• Familiar with shipping incoterms.
• Perform data entry for freight services.
• Manage the complete documentation for compliance operations and/or advise clients on tariff/rate/cost/quotation requirements and eligibility.
• Communicate and coordinate with external stakeholders to ensure operational excellence
• Work with internal stakeholders to ensure alignment of interest within business activities.
• Follow operational policies, standards, and procedures.
• Any other ad-hoc duties as required.

Skills

Communication skills

Customer service

Attention to detail

Multitasking

Team player

Data entry

Interpersonal skills

Education

Diploma or Degree in Logistics/SC Management

Job description

Salary: $3,300 - $3,600

Working Location: Bukit Merah

Working Hours: Monday to Friday, 8.30am – 5.30pm

Responsibilities:

• Handle general enquiries regarding shipments, vessel’s ETA and charges.

• Conduct targeted conversations with customers to identify customer needs.

• Ensure timely dispatch of shipping documents to customers and overseas agents.

• Liaise with customers and overseas agent on shipping activities and documentation.

• Ensure accuracy and completeness of all documentation to comply with customs regulations and international trade requirements.

• Familiar with shipping incoterms.

• Perform data entry for freight services.

• Manage the complete documentation for compliance operations and/or advise clients on tariff/rate/cost/quotation requirements and eligibility.

• Communicate and coordinate with external stakeholders to ensure operational excellence

• Work with internal stakeholders to ensure alignment of interest within business activities.

• Follow operational policies, standards, and procedures.

• Any other ad-hoc duties as required.

Requirements:

• Diploma or Degree in Logistics, Supply Chain Management or a related field.

• Minimum 1–3 years of relevant experience in freight forwarding, shipping, or logistics operations preferred.

• Good understanding of international shipping procedures, documentation, and customs regulations.

• Familiarity with shipping Incoterms and freight processes (air/sea freight).

• Strong communication and interpersonal skills, with the ability to engage customers and overseas agents effectively.

• Customer-oriented mindset with the ability to identify needs and provide appropriate solutions.

• Detail-oriented with strong organizational skills to ensure accuracy and completeness of documentation.

• Proficient in data entry and comfortable working with logistics or freight management systems.

• Ability to multitask, prioritize work, and meet tight deadlines in a fast-paced environment.

• Strong problem-solving skills and ability to handle operational issues independently.

• Team player with the ability to collaborate with internal and external stakeholders.

• Willingness to take on ad-hoc duties and adapt to operational needs.

We regret to inform that only shortlisted candidates will be notified.

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