Shift Leader - Flexible Shifts, F&B Guest Experience

THE BAKERY DEPOT PTE LTD; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

THE BAKERY DEPOT PTE LTD in Singapore is looking for a Shift Leader to oversee restaurant team during shifts, ensure smooth operations and guest experiences.

You will monitor performance, conduct pre-shift briefings, handle customer queries, and ensure hygiene and safety standards. The role requires 2–3 years F&B experience, strong communication, ability to train staff and manage cash. Flexibility for weekends and holidays.

Qualifications

• 2–3 years of relevant F&B experience.
• Strong problem-solving and conflict-resolution skills.
• Excellent communication and customer service orientation.
• Hands-on approach with reliability and flexibility.

Responsibilities

• Supervise team members during assigned shifts
• Allocate tasks and monitor performance
• Conduct pre-shift briefings and updates
• Handle customer complaints professionally
• Ensure compliance with hygiene and safety standards
• Manage cash handling and daily sales reports
• Support training of new staff
• Uphold brand standards and service quality
• Act as the point of contact for management during shifts

Skills

Shift supervision

Customer service

POS knowledge

Cash handling

Time management

Communication

Tools

POS systems

Job description

THE BAKERY DEPOT PTE LTD in Singapore is looking for a Shift Leader to oversee restaurant team during shifts, ensure smooth operations and guest experiences.

You will monitor performance, conduct pre-shift briefings, handle customer queries, and ensure hygiene and safety standards. The role requires 2–3 years F&B experience, strong communication, ability to train staff and manage cash. Flexibility for weekends and holidays.