Shift Leader (Islandwide)

THE BAKERY DEPOT PTE LTD; Singapore; Presencial; SGD 28 000 - 39 000; Tempo integral

Resumo da oferta

THE BAKERY DEPOT PTE LTD in Singapore is looking for a Shift Leader to oversee restaurant team during shifts, ensure smooth operations and guest experiences.

You will monitor performance, conduct pre-shift briefings, handle customer queries, and ensure hygiene and safety standards. The role requires 2–3 years F&B experience, strong communication, ability to train staff and manage cash. Flexibility for weekends and holidays.

Qualificações

• 2–3 years of relevant F&B experience.
• Strong problem-solving and conflict-resolution skills.
• Excellent communication and customer service orientation.
• Hands-on approach with reliability and flexibility.

Responsabilidades

• Supervise team members during assigned shifts
• Allocate tasks and monitor performance
• Conduct pre-shift briefings and updates
• Handle customer complaints professionally
• Ensure compliance with hygiene and safety standards
• Manage cash handling and daily sales reports
• Support training of new staff
• Uphold brand standards and service quality
• Act as the point of contact for management during shifts

Conhecimentos

Shift supervision

Customer service

POS knowledge

Cash handling

Time management

Communication

Ferramentas

POS systems

Descrição da oferta de emprego

About the Company
Cedele by The Bakery Depot Pte Ltd is a dynamic and growing organisation within the food and beverage industry, specialising in bakery products and services. We pride ourselves on fostering a supportive workplace culture where our team members can thrive and contribute to our collective success. Our commitment to excellence, innovation, and employee wellbeing drives everything we do, and we are dedicated to building a workplace where people feel valued and engaged.

About the role

We are seeking proactive and reliable individuals to join our food & beverage team as Shift Leaders. In this role, you will oversee team members during shifts, ensuring smooth operations and excellent guest experiences.

What you’ll be doing

• Supervise team members during assigned shifts
• Allocate tasks and monitor performance
• Conduct pre-shift briefings and updates
• Handle customer complaints professionally
• Ensure compliance with hygiene and safety standards
• Manage cash handling and daily sales reports
• Support training of new staff
• Uphold brand standards and service quality
• Act as the point of contact for management during shifts

What we’re looking for

• Minimum 2–3 years relevant F&B experience
• Problem-solving and conflict resolution ability
• Strong organizational and time management skills
• Knowledge of POS systems and cash handling
• Ability to supervise and motivate a staff
• Strong customer service orientation and communication
• Responsible, reliable, and dependable with a hands‑on approach
• Flexibility to work shifts, weekends, and holidays