Services Account Manager - Healthcare & Life Science

Schneider Electric

Singapore

On-site

SGD 90,000 - 150,000

Full time

14 days+

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Job summary

Schneider Electric is seeking an Services Sales Account Manager to grow our installed base in Healthcare, Life Science & Education. You will educate clients on the full services portfolio and lead cross-selling across Power, Digital Energy, Industry, Secure Power and Cooling.

In this role you will manage relationships, forecast opportunities, and coordinate tender inputs with the sales and marketing teams. A strong focus on margin, account planning, and customer intimacy is essential for success

Qualifications

Bachelor Degree in Electrical Engineering or Mechanical Engineering or equivalent.
2–5 years of technical sales experience.
Electrical Distribution systems experience, distribution and protection systems, power quality experience is a must for being a ‘trusted advisor’ and create demands or power system experience to liaise with customers and provide quotations on replacement works.
Account management skills
Internal stakeholders management to collaborate with different teams to win together.
Persuading, convincing, influencing, or impressing others to promote our offers and gain support from decision makers.
Ability to build sustainable, reliable relationships with customers; customer intimacy is critical in Field Services.
Energetic, outgoing, proactive with prospecting and networking.
Excellent verbal and written communication including C-level customers.
Thorough knowledge of Schneider Electric services offers across Asset Management Lifecycle; knowledge of power, secure power, and industry systems.
Proficiency in Microsoft Office suite and ERP/CRM tools; excellent organizational skills.
Ability to leverage technology for communications and performance management.

Responsibilities

Initiates contact, develops relationships, and generates demand for customers in hunting zones.
Educates customers on Schneider Electric products and services, focusing on pain points.
Cross-sell Field Service portfolio including Power, Digital Energy, Industry, Secure Power, and Cooling.
Ensure customer satisfaction by overseeing orders and delivery.
Use Salesforce/BFO for funnel management, account planning, and opportunity detection.
Provide monthly forecasts and timely summaries.
Assist Tender team with quotations and proposals.
Monitor margins and escalate opportunities below thresholds.