Services Sales Account Manager (Government)

Schneider Electric; Singapore; On-site; SGD 90,000 - 150,000; Full time

Benefits offered by this job

Total rewards

Job summary

Schneider Electric in Singapore is seeking a Services Sales Account Manager (Government) to drive growth by expanding the installed base with a comprehensive services portfolio from consulting to modernization.

You will develop relationships, position service solutions, and lead opportunities from early engagement through proposal and closure, while collaborating with marketing, tendering, operations, and service teams.

Qualifications

• Bachelor’s degree in Engineering, Business, or a related discipline, or equivalent relevant experience.
• 3–5 years of experience in B2B sales, solution selling, account management, or services sales, preferably in a technical, industrial, infrastructure, or building-related environment.
• Proven ability to build customer relationships, generate opportunities, and manage opportunities through the sales cycle.
• Strong commercial acumen, including proposal support, negotiation awareness, forecast discipline, and margin sensitivity.
• Comfort using CRM and digital tools to manage pipeline, activity, and performance.
• Strategic thinking – can connect customer needs, market trends, and business priorities into a clear account growth approach.
• Influence and stakeholder leadership – can build credibility with customers, internal teams, and senior stakeholders, including C-level contacts, and can influence outcomes without relying on hierarchy.
• Customer-centric problem solving – understands customer pain points and can shape practical, value-based solutions.
• Ownership and accountability – takes initiative, follows through, and maintains high standards in both commercial and operational execution.
• Learning agility – is curious, coachable, and able to quickly build knowledge across services, products, customers, and commercial processes.
• Collaboration and team leadership – works effectively across functions and contributes positively to the broader team environment.
• Experience in consultative or technical sales within services, maintenance, lifecycle solutions, retrofit, upgrade, or recurring contract environments.
• Exposure to one or more technical domains such as power systems, secure power, industrial automation, digital energy, building systems, or adjacent infrastructure environments.

Responsibilities

• Develop and grow customer relationships across accounts or territories, identifying opportunities to expand services adoption.
• Act as a trusted advisor by understanding customer needs, pain points, asset lifecycle considerations, and business priorities, and by positioning appropriate service solutions.
• Drive sales of the services portfolio across relevant business areas, including technical services, maintenance, upgrades, recurring contracts, and project-based solutions.
• Lead or support customer-facing sales opportunities from early engagement through proposal development, negotiation, and closure.
• Build account plans and maintain a healthy sales pipeline using CRM tools, including opportunity tracking, forecasting, and account-planning discipline.
• Monitor commercial performance, including margins and compliance with approval thresholds, and expedite exceptions through the proper governance process where needed.
• Partner closely with cross-functional stakeholders such as marketing, tendering, operations, service execution, and key account teams to ensure high-quality customer solutions and strong execution outcomes.
• Support customer satisfaction by maintaining visibility over ongoing orders, delivery, and service execution, ensuring a seamless customer experience.
• Gather market, competitor, and customer insights and translate them into actionable feedback for the business to strengthen offers, positioning, and account strategies.

Skills

Application Lifecycle Management

Customer Targeting

Industry Knowledge

Maintenance and Repair

Product Application

Consultative Selling

Negotiation

Education

Bachelor’s degree in Engineering, Business, or a related discipline

Tools

CRM software

Job description

Join us as a Services Sales Account Manager (Government)and drive growth by unlocking the full potential of our installed base. You'll promote a comprehensive Services portfolio—from consulting to modernization—while building lasting customer partnerships.

What will you do?

• Develop and grow customer relationships across assigned accounts or territories, identifying opportunities to create demand and expand services adoption.

• Act as a trusted advisor by understanding customer needs, pain points, asset lifecycle considerations, and business priorities, and by positioning appropriate service solutions.

• Drive sales of the services portfolio across relevant business areas, including technical services, maintenance, upgrades, recurring contracts, and project-based solutions.

• Lead or support customer-facing sales opportunities from early engagement through proposal development, negotiation, and closure.

• Build account plans and maintain a healthy sales pipeline using CRM tools, including opportunity tracking, forecasting, and account-planning discipline.

• Monitor commercial performance, including margins and compliance with approval thresholds, and expedite exceptions through the proper governance process where needed.

• Partner closely with cross-functional stakeholders such as marketing, tendering, operations, service execution, and key account teams to ensure high-quality customer solutions and strong execution outcomes.

• Support customer satisfaction by maintaining visibility over ongoing orders, delivery, and service execution, ensuring a seamless customer experience.

• Gather market, competitor, and customer insights and translate them into actionable feedback for the business to strengthen offers, positioning, and account strategies.

What are the key skills we are looking for:

• Application Lifecycle Management— intermediate level; managing service solutions throughout the customer engagement cycle
• Customer Targeting— intermediate level; identifying high-value accounts within the installed base for Services expansion
• Industry Knowledge— intermediate level; understanding customer challenges in energy transition and digital transformation
• Maintenance and Repair— intermediate level; positioning technical service offerings that extend equipment lifecycle
• Product Application— intermediate level; demonstrating how Services solutions address unique business needs
• Consultative Selling— developing level; engaging customers as a trusted advisor to uncover strategic opportunities
• Negotiation— developing level; structuring service agreements that deliver value for customers and the business

What qualifications will make you successful:

• Bachelor’s degree in Engineering, Business, or a related discipline, or equivalent relevant experience.
• 3 – 5 years of experience in B2B sales, solution selling, account management, or services sales, preferably in a technical, industrial, infrastructure, or building-related environment.
• Proven ability to build customer relationships, generate opportunities, and manage opportunities through the sales cycle.
• Strong commercial acumen, including proposal support, negotiation awareness, forecast discipline, and margin sensitivity.
• Comfort using CRM and digital tools to manage pipeline, activity, and performance.
• Strategic thinking – can connect customer needs, market trends, and business priorities into a clear account growth approach.
• Influence and stakeholder leadership – can build credibility with customers, internal teams, and senior stakeholders, including C-level contacts, and can influence outcomes without relying on hierarchy.
• Customer-centric problem solving – understands customer pain points and can shape practical, value-based solutions.
• Ownership and accountability – takes initiative, follows through, and maintains high standards in both commercial and operational execution.
• Learning agility – is curious, coachable, and able to quickly build knowledge across services, products, customers, and commercial processes.
• Collaboration and team leadership – works effectively across functions and contributes positively to the broader team environment.
• Experience in consultative or technical sales within services, maintenance, lifecycle solutions, retrofit, upgrade, or recurring contract environments.
• Exposure to one or more technical domains such as power systems, secure power, industrial automation, digital energy, building systems, or adjacent infrastructure environments.

What's in it for me?

• Meaningful work driving customer success and contributing to sustainability and digital transformation goals
• Professional development and coaching to grow your expertise and advance your sales career
• Supportive team environment where collaboration and innovation are valued
• Autonomy to manage your territory with the backing of a strong internal support network

Rewards designed for you

• Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

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