ServiceNow Platform Architect & Workflow Designer

DCI CONSULTANTS PRIVATE LIMITED; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

DCI CONSULTANTS PRIVATE LIMITED seeks a seasoned ServiceNow Specialist to oversee, design, and optimize our ServiceNow platform. You will be the go-to expert for the ServiceNow suite, aligning capabilities with business goals and delivering enterprise workflows.

The role demands deep technical expertise across modules, strong scripting (JavaScript, Glide API), CMDB configuration, and proven experience with deployments and upgrades in ITIL environments.

Qualifications

• Deep hands-on expertise across the ServiceNow product suite.
• Strong scripting skills in JavaScript and Glide API.
• Experience with CMDB configuration and ITIL-driven workflows.

Responsibilities

• Design, implement, and optimize ServiceNow workflows across ITSM, HRSD, and CSM.
• Lead platform architecture, upgrades, and governance with best practices.
• Collaborate with cross-functional teams and provide Tier-3 platform support.

Skills

ServiceNow expertise

JavaScript

Glide API

HTML/CSS

ServiceNow scripting

CMDB configuration

Job description

DCI CONSULTANTS PRIVATE LIMITED seeks a seasoned ServiceNow Specialist to oversee, design, and optimize our ServiceNow platform. You will be the go-to expert for the ServiceNow suite, aligning capabilities with business goals and delivering enterprise workflows.

The role demands deep technical expertise across modules, strong scripting (JavaScript, Glide API), CMDB configuration, and proven experience with deployments and upgrades in ITIL environments.