ServiceNow Architect

Accenture Southeast Asia; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

Accenture Southeast Asia seeks an experienced ServiceNow Lead/Architect to design and implement complex ServiceNow solutions, including custom applications and integrations, aligned with industry standards.

You will mentor teams, translate business requirements into technical designs, stay current with platform innovations, and ensure secure, scalable deployments for clients, while maintaining compliance and best practices.

Qualifications

• 8–10 years of ServiceNow development and architecture experience.
• CAD/CIS certifications are highly preferred.
• Strong leadership and client-facing consulting skills are essential.

Responsibilities

• Lead the design and architecture of ServiceNow solutions, including custom apps and integrations.
• Collaborate with clients and cross-functional teams to translate business requirements into technical designs.
• Provide guidance and mentorship to development teams to ensure best practices and successful delivery.
• Stay current with ServiceNow platform advancements and drive innovation in implementations.
• Ensure ServiceNow deployments are secure, scalable, and maintainable and compliant with requirements.

Skills

Leadership

Client communication

Mentoring

Solution architecture

Technical design

Education

ServiceNow CAD (Certified Application Developer)

ServiceNow CIS (Certified Implementation Specialist)

Tools

ServiceNow Platform

Job description

• Lead the design and architecture of ServiceNow solutions, encompassing custom applications and integrations, to meet client requirements and adhere to industry standards.
• Work closely with clients and cross-functional teams to gather and understand business requirements, translating them into effective technical designs.
• Provide guidance and mentorship to development teams, ensuring successful execution of ServiceNow projects and adherence to best practices.
• Stay abreast of ServiceNow platform advancements and emerging trends, driving innovation and recommending improvements to existing implementations.
• Ensure that ServiceNow solutions are secure, scalable, and maintainable, aligning with organizational goals and compliance requirements.
• Minimum of 8 to 10 years in ServiceNow development and architecture, with a proven track record in designing and implementing complex solutions.
• ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) certifications are highly preferred.
• Demonstrated leadership skills, with the capacity to inspire and guide teams in delivering high‑quality solutions.
• Exceptional communication and consulting skills, with experience in managing client relationships and expectations.