ServiceNow ITSM Developer & Automation Specialist

TRINITY CONSULTING SERVICES PTE. LTD.

Singapore

On-site

SGD 90,000 - 150,000

Full time

14 days+
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Job summary

TRINITY CONSULTING SERVICES PTE. LTD. is seeking an ITSM professional with strong ServiceNow development and scripting capabilities to design and implement end-to-end service delivery solutions in a telecom environment.

The role focuses on Flow Designer, Workflow Automation, and OSS/BSS integrations. The ideal candidate brings 4+ years of hands-on experience, solid ITIL knowledge, and a track record of translating business needs into scalable technical solutions, with emphasis on testing and

Qualifications

  • 4+ years of experience in ITSM and ServiceNow/SMoD solutions.
  • Strong experience with ServiceNow development and scripting.
  • Hands-on knowledge of Flow Designer & Workflow Automation.
  • Experience with Business Rules and Client Scripts.
  • Exposure to OSS/BSS integrations.
  • Strong troubleshooting and performance-tuning skills.
  • Good understanding of Telecom Operations.
  • Solid knowledge of ITIL processes.
  • Ability to translate business requirements into technical solutions.
  • Experience with testing, validation, and automation of service delivery tasks.

Skills

ITSM experience
Business requirements translation
Troubleshooting & performance tuning
Telecom Operations understanding
ITIL knowledge
Testing, validation & automation

Education

Degree/Diploma in Information Technology or related

Tools

ServiceNow development
Scripting in ServiceNow
Flow Designer & Workflow Automation
OSS/BSS integrations

Job description

TRINITY CONSULTING SERVICES PTE. LTD. is seeking an ITSM professional with strong ServiceNow development and scripting capabilities to design and implement end-to-end service delivery solutions in a telecom environment.

The role focuses on Flow Designer, Workflow Automation, and OSS/BSS integrations. The ideal candidate brings 4+ years of hands-on experience, solid ITIL knowledge, and a track record of translating business needs into scalable technical solutions, with emphasis on testing and

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