ServiceNow Technical Developer

Trinity Consulting Services; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Trinity Consulting Services in Singapore seeks an ITSM and ServiceNow specialist to design, develop, and optimize ServiceNow/SMoD solutions. You will leverage Flow Designer and scripting to implement workflows and automate service delivery tasks.

The ideal candidate has 4+ years of experience, a degree in Information Technology, strong ITIL knowledge, and the ability to translate business requirements into technical solutions while troubleshooting performance issues across OSS/BSS integrations.

Qualifications

• 4+ years of experience in ITSM and ServiceNow/SMoD solutions.
• Degree/Diploma in Information Technology or equivalent.
• Strong troubleshooting and performance-tuning skills.
• Experience with testing, validation, and automation of service delivery tasks.

Skills

ITSM and ServiceNow/SMoD

ServiceNow development

Flow Designer

Troubleshooting & performance tuning

ITIL processes

Translate business requirements into技术

Testing, validation & automation

Education

Degree/Diploma in Information Technology or equivalent

Tools

Flow Designer

Workflow Automation

OSS/BSS integrations

Job description

• 4+ years of experience in ITSM and ServiceNow/SMoD solutions
• Degree/Diploma in Information Technologyor equivalent
• Strong experience with ServiceNow development and scripting
• Hands-on knowledge of Flow Designer & Workflow Automation
• Experience with Business Rules and Client Scripts
• Exposure to OSS/BSS integrations
• Strong troubleshooting and performance-tuning skills
• Good understanding of Telecom Operations
• Solid knowledge of ITIL processes
• Ability to translate business requirements into technical solutions
• Experience with testing, validation, and automation of service delivery tasks