ServiceNow Developer: ITSM/CSM, APIs & Automation

NTT SINGAPORE PTE. LTD.

Singapore

On-site

SGD 60,000 - 90,000

Full time

3 days ago

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Job summary

NTT SINGAPORE PTE. LTD. is seeking a ServiceNow Developer/Consultant with 3+ years of experience to join our Singapore-based team.

You will build and enhance ServiceNow solutions across ITSM, CSM, CMDB, Service Catalog, and custom apps, while designing workflows, integrations, and automation to support incident management, reporting, and dashboards. The role requires strong JavaScript skills, knowledge of Flow Designer, and experience with ITSM, CSM, CMDB, and REST APIs.

Qualifications

3+ years of ServiceNow development experience.
Strong knowledge of JavaScript, Business Rules, Client Scripts, Script Includes, Flow Designer, and REST APIs.
Experience with ITSM, CSM, CMDB, Integrations, and Reporting.
Excellent problem-solving, communication, and stakeholder management skills.
Experience working in Agile environments.

Responsibilities

Develop and enhance ServiceNow solutions across ITSM, CSM, CMDB, Service Catalog, and custom applications.
Design and implement workflows, integrations, REST APIs, and automation solutions.
Support platform administration, incidents, requests, dashboards, and reporting.
Participate in ServiceNow upgrades, releases, testing, and deployments.
Develop Performance Analytics dashboards and AI-driven solutions using Predictive Intelligence.
Review code, mentor junior team members, and provide technical leadership.