Service Sales Engineer (Chiller/HVAC) LT79

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A recruitment agency based in Singapore is seeking a candidate to manage customer accounts and enhance relationships through effective sales strategies. The ideal candidate will have a Bachelor’s degree in engineering and at least 2 years of relevant experience, particularly in HVAC systems. Responsibilities include identifying customer needs, preparing contracts, and ensuring customer satisfaction. The position offers an opportunity to work closely with the Technical Support Team to deliver tailored solutions.

Qualifications

• Minimum of 2 years’ relevant sales experience.
• Understanding of HVAC systems, Chillers, and ACMV.

Responsibilities

• Manage a portfolio of accounts to grow customer relations.
• Work with Technical Support Team to meet customer needs.
• Prepare and review contract terms and conditions.
• Identify sales opportunities and coordinate proposals.

Skills

Sales experience

HVAC system knowledge

Customer relationship management

Education

Diploma to Bachelor's degree in engineering

Job description

Responsibilities:

• Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
• Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
• Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
• Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
• Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
• Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
• Understand customers / Vertical Market Needs and determines pricing and selling strategies.
• Prepares and reviews contract terms and conditions
• Presents the proposal to the customer.
• Other relevant duties as assigned

Requirements:

• Diploma to Bachelor's degree in engineering with at least 2 years’ relevant sales experience
• Knowledge in HVAC system, Chiller and ACMV

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981