SERVICE SALES ENGINEER

AEG Power Solutions Pte Ltd; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

AEG Power Solutions Pte Ltd is seeking a results-driven professional to manage a portfolio of accounts and customers for services and equipment within a defined geographical area, focusing on the Thai market. You will handle order flow, contract compliance, and customer relationships while leveraging installed-base data for growth.

The role requires 5–10 years in customer account management and technical sales, fluency in English, and willingness to travel 50–70%.

Qualifications

• Ideally Electrical, Electronical Engineer or similar.
• 5 to 10 years of experience in customer account management and technical sales activities.
• Good knowledge of secure power supplies such as chargers and inverters.
• Mastery of tools and information systems (CRM, costing tools, ERP).
• Good level of English, read, written and spoken.
• Full‑time permanent contract.
• Customer visits: 50 to 70% of the time.

Responsibilities

• Manages the customer portfolio: smooth running of orders and development of commercial relationships.
• Ensures compliance with contractual clauses and customer satisfaction.
• Contributes to turnover growth by using installed-base data and framework contracts.
• Develops commercial offers based on service FAE costings for complex consultations.
• Performs costing for simple consultations in coordination with service costing manager.
• Keeps pipeline and opportunities updated in CRM, S4H, and TOL.
• Supports order intake forecasting with Service Sales Manager.
• Distributes documents to ADV department for recording orders.

Skills

Customer portfolio

Technical sales

Account management

English proficiency

Education

Electrical/Electronic Engineering

Tools

CRM

Costing tools

ERP

Job description

The position

Responsible for a portfolio of accounts and customers for the sale of services and equipment supplies from the service catalog according to a defined geographical area. In this case you will be responsible for the Thai market.

Main responsibilities

• Manages the customer portfolio: smooth running of orders, maintenance and development of commercial relationships, ensures visits.
• Ensures compliance with contractual clauses, the good quality of the service provided or the equipment sold and customer satisfaction.
• Contributes to the growth of turnover in its sector by exploiting data from the installed base: implementation of framework contracts, retrofit proposals, training.
• Develops commercial offers based on service FAE costings for complex consultations (retrofit, system replacement, etc.).
• Performs costing for simple consultations (spare parts, training, etc.) in coordination with the service costing manager.
• Ensures the updating of its pipeline: status of opportunities, customer accounts and all related parameters in the appropriate tools (CRM, S4H, TOL).
• Takes part, with the Service sales manager, in the consolidation over 3 rolling months of the order intake forecast.
• Distributes all required documents and information (OEF, customer order, offer, costing) to the ADV department for recording orders upon receipt.

Qualifications and Requirements

• Ideally Electrical, Electronical Engineer or similar.
• 5 to 10 years of experience in customer account management and technical sales activities.
• Good knowledge of secure power supplies such as chargers and inverters.
• Mastery of tools and information systems (CRM, costing tools, ERP).
• Good level of English, read, written and spoken.
• Full‑time permanent contract.
• Customer visits: 50 to 70% of the time.