Service Management Trainee

KINGDOM INDULGENCE PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

KINGDOM INDULGENCE PTE. LTD. in Singapore is looking for enthusiastic individuals for customer service roles in their chain of restaurants. You will have opportunities for advancement to Supervisor and Manager positions.

Your responsibilities will include interacting with guests to gather feedback, maintaining cleanliness and hygiene, and ensuring a positive and friendly atmosphere. Candidates with relevant education are encouraged to apply, even without experience.

Qualifications

• Candidates with no experience may apply if they have relevant education.
• Ability to interact with guests and handle complaints tactfully.

Responsibilities

• Interact with guests to create rapport and receive feedback.
• Maintain high levels of hygiene and cleanliness in the restaurant.
• Ensure a friendly and positive atmosphere as front of house crew.

Skills

Customer service enthusiasm

Fluent in spoken and written English

Education

Relevant education

Job description

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

• Interact with guests for entertainment and rapport while garnering feedback for the growth of company.
• Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

• Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.
• Daily housekeeping to ensure highest quality of cleanliness.

Front of House

• As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.
• If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

• Fluent in spoken and written English

Experience

• Candidate with no experience may apply with relevant education