Service Management Trainee

KINGDOM GOURMET PTE. LTD.; Singapore; On-site; SGD 22,320 - 31,248; Full time

Job summary

KINGDOM GOURMET PTE. LTD. in Singapore seeks enthusiastic individuals to join their restaurant chain. The position offers opportunities for growth, including potential promotions to Supervisor and Manager.

Responsibilities include interacting with guests to enhance their experience, maintaining cleanliness, and fostering a positive atmosphere. Candidates must be fluent in English and are welcome regardless of experience if they possess relevant education.

Qualifications

• Fluency in spoken and written English is required.
• Candidates with no experience may apply if they have relevant education.

Responsibilities

• Interact with guests for entertainment and rapport.
• Handle guest complaints and feedback to ensure satisfaction.
• Maintain a high level of hygiene and cleanliness in the restaurant.
• Ensure a friendly and positive vibe for guests and colleagues.

Skills

Customer service

Interpersonal skills

Fluency in English

Education

Relevant education

Job description

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

• Interact with guests for entertainment and rapport while garnering feedback for the growth of company.
• Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

• Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.
• Daily housekeeping to ensure highest quality of cleanliness.

Front of House

• As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.
• If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

• Fluent in spoken and written English

Experience

• Candidate with no experience may apply with relevant education