Service Crew

PLAUTS DINING PTE. LTD.; Singapore; On-site; SGD 31,000 - 45,000; Full time

Benefits offered by this job

Staff meals provided

Medical coverage (GP & hospitalization

Yearly bonus

Off Sundays + 2 days

Creative and collaborative culture

Job summary

O.D.D Ramen & Diner in Singapore is hiring for a full-time role in a fast-paced Japanese-Fusion setting. You will ensure high standards of service, manage reservations and guest flow, and uphold food safety and workplace safety guidelines.

We seek 1–2 years F&B experience, strong communication and problem-solving skills, and a proactive, team-oriented mindset. Competitive market salary, Sundays off, staff meals, and medical coverage are provided.

Qualifications

• Minimum 1–2 years in F&B or hospitality.
• Strong understanding of restaurant operations, service standards, and cost control.
• Customer-focused with excellent communication and problem-solving skills.
• Organised, able to manage multiple priorities in a fast-paced setting.
• Proactive, hands-on, and collaborative with ownership mindset.
• Knowledge of food safety and sanitation regulations.

Responsibilities

• Achieve high standards of service, performance, and professionalism.
• Ensure consistent guest experiences and handle feedback promptly.
• Monitor reservations, seating, turnover, and workflow for smooth journeys.
• Comply with SOPs, food safety, hygiene, and safety requirements.
• Maintain restaurant presentation, cleanliness, ambience, and readiness.
• Ensure proper cash handling and daily operational reporting.
• Build guest relationships and boost loyalty.
• Perform other duties as assigned by management.

Skills

F&B experience

Operations knowledge

Customer focus

Communication

Organisation

Problem solving

Team player

Food safety

Job description

Company Overview

O.D.D Ramen & Diner began as a pop-up project exploring the potential of fish-based ramen in the Singapore market. Today, we are challenging ourselves to evolve into a multi-concept dining destination that transforms throughout the day — serving ramen by day and Japanese-Western fusion dishes by night.

Our kitchen is led by chefs with experience from a reputable Kaiseki Omakase restaurant, bringing together Japanese culinary techniques with modern and creative Western interpretations.

We are looking for passionate, driven, and curious individuals who are excited to work in a dynamic Japanese-Fusion establishment. We are seeking team members to ensure excellent guest experiences, maintain food and service standards, and drive customer satisfaction.

Come be part of O.D.D Ramen & Diner and grow with us as we continue to create something different.

Job Scope

• Achieve high standards of service, performance, and professionalism.

• Ensure consistent delivery of exceptional guest experiences and handle customer feedback, enquiries, and complaints promptly and professionally.

• Monitor reservations, seating arrangements, table turnover, and service workflow to ensure a smooth guest journey.

• Ensure compliance with company policies, SOPs, food safety, health, hygiene, and workplace safety requirements.

• Maintain a high standard of restaurant presentation, cleanliness, ambience, and overall operational readiness.

• Ensure proper cash handling, cashiering procedures, and daily operational reporting are carried out accurately.

• Build strong relationships with guests and identify opportunities to enhance customer loyalty and overall dining experience.

• Perform any other duties and responsibilities as assigned by the Manager, Owners or Head Chef

Qualifications

• Minimally 1-2 years of experience in and F&B or hospitality establishment

• Strong understanding of restaurant operations, service standards, inventory management, and cost control.

• Customer-focused with excellent communication, interpersonal, and problem-solving skills.

• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.

• Proactive, hands-on, and solution-oriented with a strong sense of ownership and accountability.

• Collaborative spirit with a positive team mindset

• Knowledgeable with food safety and sanitation regulations

Salary & Benefits:

• Employment Type: Full-time (Split-Shifts)

• Monthly Salary: Competitive Market Salary

• Off-Days: Every Sunday + 2 Days

• Yearly performance-based bonus

• Staff Meal Provided

• Medical coverage, including GP visits and hospitalization

• Creative and collaborative work culture