Senior VP, Fund Services & Client Onboarding

Citco; Singapore; Presencial; SGD 180.000 - 280.000; Jornada completa

Descripción de la vacante

Citco is seeking a high-caliber leader for a Vice President, Institutional Services role. You will drive training, oversee onboarding of new clients, and coordinate across onshore and offshore teams to meet client needs and maintain strong controls.

You will manage reporting, escalation, and risk while collaborating with senior client leadership and various Citco business lines to deliver premium service.

Formación

• Bachelor or master level degree in accounting, finance, economics or professional accounting designation.
• Experience in Financial Services with exposure to Fund Accounting environments.

Responsabilidades

• Build upon an existing training program and establish best practice protocols for client service delivery.
• Onboard new clients in collaboration with Client Integration and operations teams.
• Liaise with onshore and offshore teams to ensure awareness of client requirements and operational effectiveness.
• Partner with client leadership and other groups to deliver administration for complex clients.
• Emphasize escalation and complaints management within the team and department.
• Review procedures, supervise teams, and ensure adherence to policies.
• Engage with clients on reporting requirements and deadlines, ensuring timely delivery.
• Forecast work, allocate resources, and manage operational risk with monthly KPI reporting.

Conocimientos

Stakeholder management

Educación

Bachelor or Master in accounting/finance/economics or professional designation

Descripción del empleo

Citco is seeking a high-caliber leader for a Vice President, Institutional Services role. You will drive training, oversee onboarding of new clients, and coordinate across onshore and offshore teams to meet client needs and maintain strong controls.

You will manage reporting, escalation, and risk while collaborating with senior client leadership and various Citco business lines to deliver premium service.