Fund Services.Vice President

The Citco Group Limited; Singapore; Vor Ort; SGD 200.000 - 260.000; Vollzeit

Benefits dieser Stelle

Flexible working arrangements

Training and education support

Benefits package

Zusammenfassung

Citco seeks a Vice President, Institutional Services to lead a growing team in Singapore. You will drive onboarding, client reporting, and procedural improvements while coordinating with global operations to meet client requirements and manage risk.

The role emphasizes escalation handling and delivering accurate, timely services to a sophisticated client base. You will partner with leadership, oversee multi-office teams, and advance Citco's institutional services offerings while upholding

Qualifikationen

• Bachelor's or master's degree in accounting, finance, economics or a professional designation.
• 5–7 years in Financial Services with exposure to Product Control, Operations or Fund Accounting.
• 3–5 years of staff management experience.

Aufgaben

• Work within a newly established team to establish best practice protocols for top tier client service.
• Collaborate with Client Integration and operations teams during client onboarding.
• Liaise with onshore and offshore teams to ensure awareness of client requirements and operational effectiveness.
• Partner with client leadership and other functions involved in administering a complex client base.
• Emphasize escalation and complaints management within the team and department.
• Review departmental procedures and supervise adherence to policies.
• Liaise with clients regarding reporting requirements and deadlines for timely delivery.
• Ensure fluid execution and strategy for work forecasting and allocation.
• Actively manage operational risk with monthly KPI reporting and executive status updates.
• Develop broad understanding of Citco business lines and services.
• Monitor day-to-day processes across departments for timely, accurate processing.
• Identify and implement opportunities for process improvement.

Kenntnisse

Stakeholder management

Client onboarding

Operations management

Team leadership

Fund accounting

Financial services

Ausbildung

Bachelor's or master's degree in accounting/finance/economics or professional designation

Jobbeschreibung

Vice President, Institutional Services

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With $3 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Our fast growing Institutional Services line of business provides an exciting and unique work environment and learning opportunity, given the public and private markets exposure, profile of our client base, holistic operating model and unique client offering.Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of the CIS Fund Accounting team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for our complex client base.

Your Role:

• Working within a newly established team, you will build upon an existing training program, establishing best practice protocols to ensure top tier client service delivery.
• You will work closely with the Client Integration team and operations teams in the onboarding of new clients
• You will liaise internally with key functional teams, located both onshore and offshore to ensure awareness by all of key client requirements and overall operational effectiveness.
• You will work in partnership with the client leadership team and other functional groups involved with providing administration to a complex strategic client base
• You will ensure strong emphasis on escalation and complaints management within the team and within the department.
• You will review departmental procedures and policies and supervise teams to ensure adherence to these procedures.
• You will liaise with clients regarding reporting requirements and deadlines, ensuring delivery in an accurate and timely manner.
• You will ensure fluid execution and strategy for work forecasting and allocation.
• You will actively manage operational risk – providing monthly KPI reporting and status reports to external clients and executive management team.You will review risk logs and support, co-ordinate and communicate incident resolution as necessary.
• Willdevelop a broad understanding of Citco business lines and associated product/service propositions
• You will closely monitor day to dayprocesses and deliverables. Interfacing with the different departments to ensure timely and accurate processing of all activities on a daily basis
• Identify & implement opportunities for process improvement initiatives within the team.

About You:

• You have a Bachelor or master level degree in accounting, finance, economics or professional accounting designation
• You have 5-7 years’ experience in Financial Services, preferably with exposure to Product Control, Operations or Fund Accounting environments
• You have 3-5 years’ experience managing staff
• You have in depth experience across public and private market Fund structures and investments
• Passion for stakeholder management – clients, internal stakeholders and management team.
• You have an excellent grasp of Citco’s various technology platforms or the ability to learn quickly.
• You have experience in managing significantclient onboardings
• You have experience working with and overseeing operational teams across multiple offices.

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.