Senior VP, Application Support & Service Delivery

Citi; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A global financial services leader in Singapore seeks an experienced Apps Support Group Manager to lead a team focused on enhancing application support. The role demands vendor relationship management and an in-depth understanding of technology functions. Candidates should have over 10 years of experience in relevant fields, strong leadership skills, and expertise in improving IT services. This full-time position involves significant stakeholder management and project execution responsibilities, making effective communication crucial for success.

Qualifications

• 10+ years relevant experience required.
• Senior to advanced level experience in an Apps Support role.
• Experience in improving IT services through project management.

Responsibilities

• Manage a team responsible for apps support within the technology function.
• Oversee vendor relationships and offshore managed services.
• Guide development teams on application support and service improvements.

Skills

Core Banking application support

Site Reliability Engineering (SRE)

People management

Stakeholder management

Project management

Capacity Planning

Clear communication

Workload organization

Education

Bachelor's degree

Master's degree

Job description

A global financial services leader in Singapore seeks an experienced Apps Support Group Manager to lead a team focused on enhancing application support. The role demands vendor relationship management and an in-depth understanding of technology functions. Candidates should have over 10 years of experience in relevant fields, strong leadership skills, and expertise in improving IT services. This full-time position involves significant stakeholder management and project execution responsibilities, making effective communication crucial for success.