Senior Technical Account Manager - Enterprise Support

Sourceo; Singapore; On-site; SGD 180,000 - 260,000; Full time

Benefits offered by this job

Flexible work hours and arrangements

Job summary

Amazon Web Services (AWS) is seeking a Senior Technical Account Manager for Enterprise Support in the ES – APJC-ASEAN region. You will own the technical relationship for a portfolio of enterprise customers, advising on cloud architecture, operational strategy, and launch readiness across global AWS regions.

You will collaborate with account teams, Solutions Architects, and AWS service teams to resolve complex issues and drive product improvements.

Qualifications

• 7+ years of design/implementation/operations/consulting with distributed applications experience.
• 7+ years of technical engineering experience.

Responsibilities

• Own the end-to-end technical relationship for a portfolio of enterprise customers advising on cloud architecture and launch readiness across global AWS regions.
• Assess customer environments for architectural risks and scaling constraints and build actionable plans for 24/7 uptime requirements.
• Collaborate with account teams, Solutions Architects, and AWS service teams to resolve complex issues and drive product improvements.
• Analyze operational metrics and deliver periodic performance reviews to leadership, translating data into recommendations for security, cost efficiency and reliability.

Skills

Distributed apps

Cloud architecture

Technical leadership

24x7 operations

Job description

Amazon Web Services (AWS) is seeking a Senior Technical Account Manager for Enterprise Support in the ES – APJC-ASEAN region. You will own the technical relationship for a portfolio of enterprise customers, advising on cloud architecture, operational strategy, and launch readiness across global AWS regions.

You will collaborate with account teams, Solutions Architects, and AWS service teams to resolve complex issues and drive product improvements.