Senior Enterprise TAM: Cloud Architecture & Support

DeKalb County Economic Development Corporation (DCEDC); Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

Amazon in Singapore is seeking a Technical Account Manager, Enterprise Support, ES - APJC-ASEAN. You will be the named technical liaison for large enterprise accounts, owning architectural guidance, operational strategy, and proactive support delivery across global AWS regions.

The role emphasizes converting patterns into automation, deepening expertise in databases, containers, networking, and capacity planning, and shifting from reactive cases to proactive reviews and measurable outcomes.

Responsibilities

• Own the end-to-end technical relationship for enterprise customers, guiding cloud architecture and launch readiness globally.
• Assess environments for architectural risks and scaling constraints; build plans for 24/7 uptime and variable demand.
• Collaborate with account teams, Solutions Architects, and service teams to resolve issues and drive product improvements.
• Analyze metrics and deliver reviews to leadership, translating data into security, cost, and reliability guidance.
• Contribute to knowledge base and SOPs, create reusable automation, and mentor other TAMs.

Job description

Amazon in Singapore is seeking a Technical Account Manager, Enterprise Support, ES - APJC-ASEAN. You will be the named technical liaison for large enterprise accounts, owning architectural guidance, operational strategy, and proactive support delivery across global AWS regions.

The role emphasizes converting patterns into automation, deepening expertise in databases, containers, networking, and capacity planning, and shifting from reactive cases to proactive reviews and measurable outcomes.