Senior System Analyst

hoya electronics; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

HOYA Electronics Singapore is seeking a Senior Analyst to own and optimize the Dynamics 365 Finance & Operations ERP landscape. You will support daily operations, implement fixes, and drive system enhancements aligned with business needs across global teams and service partners.

You will manage security, access, and data integrations while enabling robust reporting through Power BI and SSRS. This role requires strong collaboration across regions and a proactive approach to performance

Qualifications

• Minimum 3 years of hands-on Dynamics 365 F&O experience.
• Strong understanding of end-to-end ERP operations and data integration.
• Proficiency with Azure, Power BI, SSRS, and related reporting tools.

Responsibilities

• Provide day-to-day operational support for Dynamics 365 F&O, including troubleshooting and maintenance.
• Design, develop, test, and deploy fixes and enhancements based on business requirements.
• Manage user access, security roles, workflows, and licensing for Dynamics 365.
• Configure integrations with cloud/enterprise apps to streamline processes.
• Enable data integration with Master Data Management and data warehouses; design Power BI reports/dashboards.
• Coordinate with partners and vendors to manage support tickets and root-cause analysis.
• Prepare, review, and maintain process documentation and design specifications.
• Participate in global and regional projects with teams in Japan and elsewhere.
• Identify project priorities and propose process/system improvements.
• Oversee project delivery across scope, cost, quality, and schedule.

Skills

Dynamics 365 F&O

Azure & Power BI

SDLC & Agile

Cross-functional collaboration

ERP integration

Tools

Azure

SSRS

Power Automate

Job description

Senior Analyst, ERP Systems (Dynamics 365 F&O)

HOYA Electronics’ primary focus is on the development of optical and extreme ultraviolet (EUV) photomask blanks, which are critical components in the manufacturing process of the latest-generation chips used in various applications such as artificial intelligence, high-performance computing, and 5G. The company also manufactures a range of photomask blanks used in the production of chips for various applications such as memory, logic, and power devices.

Life at HOYA Electronics

HOYA strives to create innovations for a better future for people.

At HOYA Electronics, we are dedicated to innovation in the information technology segment, envisioning a world where all can thrive in harmony with nature. Our people are guided by our mission along with principles of commitment and innovation, influence every decision and action we take. We prioritize environmental protection, safety, and human rights, fostering diversity, inclusion, and employee well-being.

Be Empowered to Innovate and Develop for a Better Tomorrow with Us

• Experience an empowering and inclusive workplace that fuels your growth and development.
• Unlock your potential with abundant opportunities for skill-building and career advancement.
• Thrive in an environment that supports work-life balance and values your well-being.
• Receive fair and competitive rewards – your success is our success.
• We believe in recognizing excellence and celebrating your contributions.

Get to Know the Role

We are looking for a Senior Engineer with strong hands‑on experience in Microsoft Dynamics 365 Finance and Operations (F&O) to support, enhance, and deliver ERP solutions. This role requires a solid understanding of project priorities, delivery timelines, and end‑to‑end ownership of Dynamics 365 F&O operations.

The successful candidate will play a key role in system support, solution delivery, business process optimization, and collaboration with global teams and service partners. You will lead technical improvements, manage user requests, drive productivity and cost‑saving initiatives, and ensure reliable ERP operations aligned with business needs.

Key Responsibilities

• Provide day‑to‑day operational support for the Dynamics 365 F&O system, including troubleshooting, maintenance, and ensuring system stability and reliability.
• Design, develop, test, and deploy fixes and system enhancements based on business and user requirements.
• Manage Dynamics 365 user access, security roles, workflows, and related license requirements.
• Configure and enhance integrations with other cloud and enterprise applications, streamlining end‑to‑end business processes.
• Enable Dynamics 365 data integration with Master Data Management, data warehouse, and design/customize Power BI reports and dashboards.
• Coordinate with Microsoft partners and vendors to manage support tickets, ensuring timely root cause analysis and issue resolution.
• Prepare, review, and maintain business process documentation, user guides, and functional/technical design specifications.
• Participate in global and regional projects, collaborating with teams in Japan and other locations.
• Understand project priorities, dependencies, and business requirements, proactively proposing improvements to processes or system functionality.
• Manage project delivery across scope, cost, quality, and schedule, ensuring projects are delivered on time and within budget.

Skills and Competencies Profile

• Strong and comprehensive knowledge of Microsoft Dynamics 365 Finance & Operations (F&O).
• Proven, hands‑on experience in Dynamics 365 F&O, including system configuration, module deployment, and user role/security design. Minimum 3 years of experience
• Experience customizing Dynamics 365 objects such as Tables, Forms, Reports, and Extended Data Types (EDTs).
• Solid understanding of SDLC and Agile delivery methodologies.
• Proficiency with Microsoft Azure, SSRS report development, Power BI, and/or Power Automate.
• Ability to analyze and streamline business processes, optimize system performance, and deliver reporting solutions within tight timelines.
• Strong functional capability in documentation, complex issue troubleshooting, and system parameter configuration to maximize ERP data utilization.
• Excellent interpersonal and communication skills; able to work effectively with cross‑functional teams, regional stakeholders, and external service partners.
• Self‑motivated, independent, and delivery‑focused, with strong analytical and problem‑solving skills.
• Proactive, creative thinker with demonstrated project management capabilities.
• Experience in Supply Chain–related industries is required; knowledge of Finance and Manufacturing modules is a strong advantage.

Certification Requirements (Preferred)

• Microsoft Dynamics 365 Finance and Operations Functional Certification, or
• Microsoft Dynamics 365 Finance and Operations Technical Certification
• Azure Fundamentals certification (nice to have)

HOYA Electronics Singapore Pte Ltd is an equal opportunity employer. We are committed to building diverse teams and creating a safe and inclusive workplace that enables our people to perform at their best, regardless of nationality, ethnicity, religion, age, disability status, gender identity or sexual orientation, and other attributes that make every individual unique.

An offer with HOYA Electronics Singapore is conditioned upon the successful completion of pre‑employment conditions, as applicable, and subject to applicable laws and regulations.

HOYA Electronics Singapore does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with HOYA Electronics Singapore.