Senior Solutions Consultant - Identity & AI Solutions Hybrid

Trulioo; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Comprehensive benefits

Hybrid working environment

Wellness program

Employee Resource Groups

Job summary

Trulioo in Singapore is hiring a Senior Solutions Consultant to bridge technology, revenue, and customer success for enterprise clients. You’ll partner with Account Executives, Customer Success Managers, and Service Delivery to design, demonstrate, and evaluate solutions from discovery through deployment.

This full‑time role is based in the Singapore office with a hybrid schedule (3 days a week in the office).

Qualifications

• Post-Secondary Degree or combination of education and experience.
• 3–5 years of experience in a Senior Technical Support, Solutions Consultant or Implementation Specialist role.
• Written and verbal English and Mandarin proficiency is required.
• Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical audiences.
• Technical background with familiarity in JSON, RESTful APIs, and native and web-based SDKs.
• Proven ability to simplify complex concepts, deliver effective product demonstrations, and communicate confidently with stakeholders at all levels.
• Strong API expertise (REST, API design, OAuth, API keys, JSON/XML) with the ability to translate complexity into clear, actionable solutions.

Responsibilities

• Engage with customers directly, acting as the key technical point of contact for our most strategic customers.
• Own the discovery process to uncover business objectives, customer technical requirements, run technical demonstrations and proof of concepts.
• Translate technical and business requirements into scalable solutions, lead technical engagements, and ensure customers realize maximum value from Trulioo’s platform.
• Advise on best practices across identity, compliance, fraud, risk and integrations, adapting your approach to different customer contexts and levels of technical depth.
• Collaborate cross-functionally to deliver seamless customer outcomes.
• Contribute to internal knowledge and technical excellence.

Skills

English proficiency

Mandarin proficiency

RESTful APIs

API design

OAuth

JSON/XML

Communication & presentation

Education

Post-Secondary Degree

Job description

Trulioo in Singapore is hiring a Senior Solutions Consultant to bridge technology, revenue, and customer success for enterprise clients. You’ll partner with Account Executives, Customer Success Managers, and Service Delivery to design, demonstrate, and evaluate solutions from discovery through deployment.

This full‑time role is based in the Singapore office with a hybrid schedule (3 days a week in the office).