Senior ServiceNow Engineer – Automation & ITSM Expert

Ranosys; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Ranosys is seeking a hands-on ServiceNow Developer to design, develop, configure, and customize ServiceNow applications and modules in Singapore. You will build Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs, and develop workflows using Flow Designer, Workflow, and IntegrationHub.

You will also customize Service Catalog components, integrate REST/SOAP APIs via MID Server, and support ITSM modules such as Incident, Problem, Change, Request, and Knowledge

Qualifications

• Hands-on ServiceNow development experience.
• Exposure to ITOM/HRSD/CSM modules is a plus.
• Understanding of ServiceNow data models and deployment processes.
• Strong debugging, troubleshooting, and problem-solving abilities.
• Excellent communication skills and collaboration with teams.

Responsibilities

• Develop, configure, and customize ServiceNow applications and modules based on business requirements.
• Build and maintain Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs.
• Develop workflows and automation using Flow Designer, Workflow, and IntegrationHub.
• Customize Service Catalog, Catalog Items, Record Producers, and Service Portal components.
• Develop and maintain integrations using REST/SOAP APIs, MID Server, and IntegrationHub.
• Configure and support ITSM modules, including Incident, Problem, Change, Request, and Knowledge Management.
• Troubleshoot technical issues, optimize performance, and support testing, deployments, upgrades, and production activities.
• Hands-on ServiceNow development experience.
• Exposure to additional modules such as ITOM or HRSD or CSM

Skills

ServiceNow development

Debugging

Troubleshooting

Communication

Tools

Flow Designer

Workflow

IntegrationHub

MID Server

REST APIs

SOAP APIs

Service Catalog

Job description

Ranosys is seeking a hands-on ServiceNow Developer to design, develop, configure, and customize ServiceNow applications and modules in Singapore. You will build Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs, and develop workflows using Flow Designer, Workflow, and IntegrationHub.

You will also customize Service Catalog components, integrate REST/SOAP APIs via MID Server, and support ITSM modules such as Incident, Problem, Change, Request, and Knowledge