Senior ServiceNow Developer — ITOM/ITSM & CMDB Expert

Ambition; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

Ambition in Singapore seeks a Senior ServiceNow Developer to drive enterprise digital transformation. You will design and implement ITOM and ITSM solutions, configure Discovery, Service Mapping, and CMDB, and lead workshops with business and technical stakeholders.

The role requires strong collaboration with infrastructure, cloud, and security teams, plus hands-on REST/SOAP integrations and platform governance. Join a growth‑oriented team delivering scalable ServiceNow solutions.

Qualifications

• Minimum 5 years of hands-on ServiceNow development and implementation experience.
• Strong experience in ITOM (Discovery, Service Mapping, CMDB) and ITSM modules.
• Experience engaging with infrastructure, network, cloud, and security teams.
• Strong stakeholder management, communication, and problem-solving skills.
• Ability to independently drive workshops, requirement gathering, and solution design.

Responsibilities

• Design, develop, and implement ServiceNow ITOM and ITSM solutions.
• Configure Discovery, Service Mapping, CMDB, Vulnerability Response, AIOps, and related modules.
• Gather requirements and conduct workshops with business and technical stakeholders.
• Develop integrations using REST, SOAP, Flow Designer, and IntegrationHub.
• Support MID Server configuration, CMDB governance, and platform optimization.
• Provide technical guidance, troubleshooting, and best practice recommendations.
• Collaborate with project teams to ensure successful solution delivery.

Skills

ServiceNow Development

ITOM ITSM

Discovery

Service Mapping

CMDB

REST

SOAP

Flow Designer

IntegrationHub

MID Server

Stakeholder Management

Tools

CSA

CIS – ITSM

CIS – Discovery

CIS – Service Mapping

Event Management

Job description

Ambition in Singapore seeks a Senior ServiceNow Developer to drive enterprise digital transformation. You will design and implement ITOM and ITSM solutions, configure Discovery, Service Mapping, and CMDB, and lead workshops with business and technical stakeholders.

The role requires strong collaboration with infrastructure, cloud, and security teams, plus hands-on REST/SOAP integrations and platform governance. Join a growth‑oriented team delivering scalable ServiceNow solutions.