Senior ServiceNow Developer: ITOM & Enterprise Solutions

Hexagon Consulting; Singapore; On-site; SGD 90,000 - 170,000; Full time

Job summary

Hexagon Consulting seeks an experienced ServiceNow Engineer to design, develop and implement solutions on the ServiceNow platform in Singapore. You will collaborate with stakeholders to translate business requirements into scalable technical solutions and support end-to-end implementation activities.

The role emphasizes ITOM expertise (Discovery, Service Mapping, Event Management), large-scale deployments, and strong scripting in JavaScript, workflows, and ACLs to deliver robust, governed IT

Qualifications

• 4+ years of hands-on ServiceNow experience.
• Experience with ITOM modules such as Discovery, Service Mapping, Event Management.
• Experience with enterprise or large-scale implementations.

Responsibilities

• Design, develop, and implement ServiceNow solutions.
• Gather business requirements and translate to technical solutions.
• Configure and customize ServiceNow apps, workflows, forms, and scripts.
• Develop and maintain platform components like tables, business rules, client scripts, and ACLs.
• Support end-to-end ServiceNow implementation activities including config, testing, deployment.
• Participate in UAT and data migration activities.
• Develop reports and dashboards to monitor KPIs.
• Integrate ITOM modules with enterprise systems for data flow.
• Provide technical support and troubleshoot platform issues.
• Ensure adherence to best practices, governance, and audit requirements.

Skills

ITOM (Discovery, Service Mapping, EMD)

ServiceNow configuration

ServiceNow customization

Workflows

JavaScript scripting

Job description

Hexagon Consulting seeks an experienced ServiceNow Engineer to design, develop and implement solutions on the ServiceNow platform in Singapore. You will collaborate with stakeholders to translate business requirements into scalable technical solutions and support end-to-end implementation activities.

The role emphasizes ITOM expertise (Discovery, Service Mapping, Event Management), large-scale deployments, and strong scripting in JavaScript, workflows, and ACLs to deliver robust, governed IT