Senior ServiceNow Developer & Technical Lead

MATRIX PROCESS AUTOMATION PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

MATRIX PROCESS AUTOMATION PTE. LTD. in Singapore seeks an experienced ServiceNow specialist to lead and own ServiceNow implementations and enhancements.

The role requires hands-on development and strong scripting skills across server and client sides, with a focus on ITSM/ITOM/ITAM and Service Portal capabilities. Applicants should demonstrate a deep understanding of AngularJS for portal changes, API integration experience, and a track record of delivering scalable, secure, and upgrade-ready

Qualifications

• 5+ years of experience with ServiceNow.
• Proficient in JavaScript (server and client side).
• Good understanding of AngularJS for Service Portal changes.
• Experience across ITSM/ITOM/ITAM, Service Portal, ATF.

Responsibilities

• Act as the overall technical owner for ServiceNow implementations and enhancements.
• Define technical and development guidelines.
• Review and approve technical scripts and configurations.
• Ensure platform performance, security, scalability, and upgrade readiness.
• Drive adherence to ServiceNow best practices and OOTB-first approach.
• Hands-on development using: Business Rules, Script Includes, UI Policies, Client Scripts, Flow Designer, Integration Hub, Scheduled Jobs, Service Catalog, Order Guides, Workflows.
• Lead complex customizations while minimizing technical debt.
• Handle advanced troubleshooting, performance bottlenecks, and production issues.
• Support data loads, transformations, and data validation strategies.

Skills

ServiceNow

JavaScript

AngularJS

Tools

API integrations

Job description

MATRIX PROCESS AUTOMATION PTE. LTD. in Singapore seeks an experienced ServiceNow specialist to lead and own ServiceNow implementations and enhancements.

The role requires hands-on development and strong scripting skills across server and client sides, with a focus on ITSM/ITOM/ITAM and Service Portal capabilities. Applicants should demonstrate a deep understanding of AngularJS for portal changes, API integration experience, and a track record of delivering scalable, secure, and upgrade-ready