Senior Salesforce Project Manager - Loyalty and E-Commerce

Sciente International Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Sciente International Pte Ltd in Singapore seeks a meticulous Senior Project Manager with a proven track record in delivering Salesforce Loyalty, Marketing, E-Commerce, or other COTS CRM implementations. You will front all projects and oversee end-to-end management—from initiation and PoC to deployment and system support.

You will drive projects across stakeholders, manage budgets and timelines, and apply both Waterfall and Agile methodologies to deliver working solutions in a fast-paced

Qualifications

• Bachelor degree in a relevant IT/financial field as listed.
• 8+ years of Project Management experience with IT application development projects.
• 4+ years designing and implementing Salesforce Loyalty, Marketing, E-Commerce or other COTS CRM software.
• Hands-on experience in Waterfall and Agile environments (Scrum, Kanban).
• Deep understanding of SFDC concepts and practices.
• Strong technical foundation in SFDC integration.
• Experience in proposal preparation, vendor evaluation and management.
• Ability to engage with business users, senior management, IT teams and external vendors.
• Experience with project plans, milestones, budgets, resources and timelines.
• Ability to multitask and deliver solutions in a fast-paced environment.
• Demonstrated leadership skills and conflict-resolution abilities.
• Excellent analytical and planning capabilities; strong written and verbal communication.

Responsibilities

• Manage end-to-end Salesforce projects, enhancements and support.
• Collaborate with stakeholders across levels on initiation and delivery.
• Prepare/manage work plans, schedules, budgets, resources and status reports.
• Ensure consistency and quality through PM best practices; review requirements with stakeholders.
• Lead meetings to set expectations, define roles, track issues and resolve conflicts.
• Oversee annual project prioritization and ongoing tracking against plans.
• Perform vendor management to ensure on-time, quality deliverables.
• Ensure smooth handover to Support with documented procedures.

Skills

Project management

Agile & Waterfall

SFDC / Salesforce

SFDC integration

Vendor management

Stakeholder management

Leadership

Communication skills

Time/resource management

Cross-functional collaboration

Education

Bachelor Degree in Computer Science, Information Systems or Financial Engineering

Tools

Salesforce

Job description

Sciente International Pte Ltd in Singapore seeks a meticulous Senior Project Manager with a proven track record in delivering Salesforce Loyalty, Marketing, E-Commerce, or other COTS CRM implementations. You will front all projects and oversee end-to-end management—from initiation and PoC to deployment and system support.

You will drive projects across stakeholders, manage budgets and timelines, and apply both Waterfall and Agile methodologies to deliver working solutions in a fast-paced