Salesforce Consultant – Lead Innovative CRM Solutions

DELOITTE SINGAPORE T&T PTE. LTD.

Singapore

On-site

SGD 90,000 - 130,000

Full time

4 days ago

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Job summary

DELOITTE SINGAPORE T&T PTE. LTD. seeks a seasoned Salesforce consultant to drive CRM implementations for enterprise clients in Singapore.

You will own requirements, design, prototyping, configuration, and testing while guiding client stakeholders and cross-functional teams. The role requires strong knowledge of Sales Cloud/Service Cloud/Marketing Cloud, Apex/VisualForce/Force.com development, Salesforce certifications, and willingness to travel for projects across local and international

Qualifications

Bachelor Degree in a relevant technology, business, or marketing discipline.
More than 3 years' experience in consulting and/or CRM implementation in an enterprise environment.
Functional or techno-functional expertise in Sales Cloud, Service Cloud, Marketing Cloud; development experience in Apex, VisualForce, Force.com or Java/J2EE and Salesforce certifications are a plus.
Experience contributing to RFP responses and other sales activities; strong understanding of Agile delivery.

Responsibilities

Be an expert in the Sales and Service domain to provide a deep understanding of the Salesforce solution(s).
Responsible for business requirements, functional design, process design (scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures.
Lead on the design and implementation of technology and creative business solutions for iconic brands.
Take the lead on projects, solving challenging problems for our clients.
Build lasting relationships with key client stakeholders and sponsors.
Collaborate with digital experts across disciplines to innovate and create great solutions; support the team in RFP and proposal responses.