Senior Salesforce Developer: Service Cloud & Automation

Freedom Consulting Inc.

Singapore

On-site

SGD 50,000 - 90,000

Full time

9 days ago

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Job summary

Freedom Consulting Inc. is seeking an experienced Salesforce professional in Singapore to configure Salesforce CRM and Service Cloud, focusing on case management, workflow automation, and customer service operations.

The candidate should hold Salesforce Administrator or Platform App Builder certification and have hands-on experience supporting live enterprise applications through ongoing enhancements and maintenance cycles, working in a structured delivery and support environment.

Qualifications

Requires hands-on Salesforce CRM/Service Cloud configuration.
Strong understanding of case management, workflow automation, and customer service operations.
Must have Salesforce Administrator or Platform App Builder certification.
Experience supporting live enterprise applications through enhancement and maintenance cycles.

Responsibilities

Configure and optimize Salesforce CRM and Service Cloud to support customer service processes.
Assist in maintaining and enhancing live enterprise applications.
Work within a structured delivery and support environment.