Salesforce Developer: Service Cloud & PSS Specialist

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking a hands-on Salesforce Developer to design and build enterprise-grade applications on Service Cloud and Public Sector Solutions (PSS).

You will craft Apex classes and Lightning Web Components, integrate REST/SOAP APIs, and collaborate with business analysts and architects to deliver scalable solutions. The role requires strong experience in Service Cloud customization, PSS, and SDLC processes, with practical knowledge of Agile/Scrum methodologies and

Qualifications

• Hands-on Salesforce development experience.
• Experience with Salesforce Service Cloud implementation and customization.
• Experience with Salesforce Public Sector Solutions (PSS).
• Proficiency in Apex, SOQL, SOSL, LWC, and Aura Components.
• Experience with Salesforce DX, version control (Git), and CI/CD pipelines.

Responsibilities

• Design, develop, and implement Salesforce solutions on Service Cloud and PSS platforms.
• Collaborate with analysts, architects, and stakeholders to deliver scalable Salesforce applications.
• Build Apex classes, triggers, Visualforce pages, and Lightning Web Components (LWC).
• Implement declarative solutions using Flow Builder, Process Builder, and approval workflows.
• Develop and maintain integrations with REST/SOAP APIs and middleware tools.
• Configure Service Cloud features including Case Management, Entitlements, Service Console, Knowledge.
• Deliver solutions leveraging Salesforce Public Sector Solutions (PSS).
• Support configuration and customization of PSS data models and regulatory workflows.
• Participate in full SDLC including requirements, design, development, testing and deployment.
• Support UAT, production deployments, and post-go-live hypercare.

Skills

Salesforce development

Service Cloud

Lightning Web Components

Apex

SOQL / SOSL

REST / SOAP APIs

CI/CD

Git

Agile/Scrum

OmniStudio

Education

Bachelor's degree in Computer Science

Tools

VS Code with Salesforce Extensions

SFDX CLI

Gearset

Job description

PERSOL SINGAPORE PTE. LTD. is seeking a hands-on Salesforce Developer to design and build enterprise-grade applications on Service Cloud and Public Sector Solutions (PSS).

You will craft Apex classes and Lightning Web Components, integrate REST/SOAP APIs, and collaborate with business analysts and architects to deliver scalable solutions. The role requires strong experience in Service Cloud customization, PSS, and SDLC processes, with practical knowledge of Agile/Scrum methodologies and