Senior Policy Manager: Account Integrity & Safety

TikTok Pte. Ltd.; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

TikTok Pte. Ltd. is seeking a strategic and collaborative policy professional to join its Trust & Safety Policy team, with a focus on Account Integrity.

You will shape enforcement strategies across the platform, translate risk signals into actionable policy, and partner with Product, Legal, Communications, and Operations to deliver scalable solutions.

The role requires strong program management, experience in content moderation, and the ability to navigate fast-paced, high-stakes environments.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 5+ years of experience in trust & safety, public policy, tech policy, content moderation, platform integrity, or related field.
• Experience developing, interpreting, or operationalizing policies related to online safety, abuse prevention, or platform enforcement.
• Demonstrated ability to work cross‑functionally and influence stakeholders across Product, Legal, Communications, and Operations.
• Strong written and verbal communication skills, with the ability to explain complex policy issues clearly and concisely.
• Experience assessing risks associated with products, features, or user behaviors and translating findings into actionable recommendations.
• Proven project or program management experience leading complex, multi‑stakeholder initiatives.

Responsibilities

• Develop, maintain, and evolve global Trust & Safety policies related to Account Integrity.
• Assess policy and safety risks associated with new products and provide clear recommendations that balance user safety, product objectives, legal considerations, and operational scalability.
• Partner closely with Product, Legal, Public Policy, Communications, Operations, and Enforcement teams to design, negotiate, and implement policy solutions for complex account safety challenges.
• Translate abuse trends, operational insights and external developments into clear policy guidance, enforcement frameworks, and platform mitigation strategies.
• Drive the development of scalable enforcement approaches, including strategies that leverage automation, and human review to improve detection accuracy and policy effectiveness.
• Lead large cross-functional projects from scoping through execution, ensuring alignment across stakeholders, clear decision‑making, and timely delivery of policy outcomes.
• Communicate policy rationale, tradeoffs, and recommendations clearly to diverse audiences, including leadership, regional teams, and cross‑functional partners.
• Monitor the evolving risk landscape related to account abuse and integrity harms, and proactively identify gaps, emerging threats, and opportunities to strengthen TikTok’s policy posture.

Skills

Trust & Safety

Policy

Cross-functional collaboration

Policy enforcement

Project management

Communication

Risk assessment

Education

Bachelor’s degree or equivalent practical experience

Advanced degree in public policy, law, international relations, communications, or related discipline

Job description

TikTok Pte. Ltd. is seeking a strategic and collaborative policy professional to join its Trust & Safety Policy team, with a focus on Account Integrity.

You will shape enforcement strategies across the platform, translate risk signals into actionable policy, and partner with Product, Legal, Communications, and Operations to deliver scalable solutions.

The role requires strong program management, experience in content moderation, and the ability to navigate fast-paced, high-stakes environments.