Global Trust & Safety Policy Lead

TikTok; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

TikTok is seeking a Policy Lead in Trust & Safety to build a durable policy base for its global ecosystem. You will guide strategic initiatives, embed human rights in policy development, and clearly communicate principles to external audiences through Community Guidelines.

Partner with policy experts, product teams, legal, and data science to ensure policy decisions are clear, implementable, and aligned with platform safety goals, thriving in a fast-moving, cross-functional environment.

Qualifications

• 5+ years of experience in Trust & Safety, platform policy, product policy, public policy, law, human rights, technology policy, academia, or a related field.
• Excellent writing, editing, and executive communication skills, with the ability to turn complex and ambiguous topics into clear, structured, and actionable materials.
• Strong policy judgment and the ability to reason across multiple issue areas, product contexts, stakeholder perspectives, and risk trade-offs.
• Experience developing policy frameworks, principles, standards, guidance, or governance documentation.
• Exceptional ability to work cross-functionally with partners such as product, legal, comms, operations, enforcement, public policy, and data science.
• Self-starter with strong organizational skills, able to manage multiple workstreams while thriving in fast-paced, ambiguous environments and delivering high-priority projects with both speed and rigor.
• Strong understanding of online safety, content policy, platform governance, social media, or technology policy issues.

Responsibilities

• Draft and refine policy materials so they are clear, consistent, defensible and operationally useful for downstream teams.
• Support strategic cross-policy and product-policy initiatives, including work related to emerging harms, new product features, AI-generated content, human rights, spam, account integrity, appeals, and other high-priority policy areas.
• Partner with policy subject-matter experts and product/XFN teams to translate complex safety, product, and societal issues into practical policy frameworks and decision logic.
• Advise on policy alignment for new features, product launches, and cross-functional initiatives, ensuring risks, ownership, review paths, and launch-readiness considerations are clearly understood.
• Develop and maintain foundational policy documentation, including policy principles, frameworks, taxonomies, glossaries, templates, and style guides.
• Build reusable tools and self-serve resources that help policy and partner teams develop, update, and apply policy more consistently.
• Provide structured feedback on policy drafts, enforcement guidance, and related materials to ensure they reflect policy intent and can be interpreted and implemented consistently.
• Support leadership visibility into major cross-policy initiatives, unresolved decision points, and areas where policy fragmentation or governance ambiguity may create risk.

Skills

Policy judgment

Executive communication

Excellent writing

Cross-functional collaboration

Structured problem solving

Policy development

Analytical thinking

Self-starter

Education

Law degree

Job description

TikTok is seeking a Policy Lead in Trust & Safety to build a durable policy base for its global ecosystem. You will guide strategic initiatives, embed human rights in policy development, and clearly communicate principles to external audiences through Community Guidelines.

Partner with policy experts, product teams, legal, and data science to ensure policy decisions are clear, implementable, and aligned with platform safety goals, thriving in a fast-moving, cross-functional environment.