Senior Payroll Specialist

BIPO; Singapore; On-site; SGD 47,000 - 71,000; Full time

Job summary

BIPO in Singapore is seeking a Payroll Specialist to deliver accurate, timely payroll services for assigned clients, ensuring excellent client experience and compliant processes. You will manage the full payroll cycle and support year-end activities.

You will work closely with clients and internal teams, stay updated on statutory changes, and help optimise our payroll platform while maintaining data confidentiality and high service standards.

Qualifications

• Bachelor’s degree in HR or IS preferred.
• 4–5 years of experience in Payroll/HRIS/HR/HR Generalist.
• Self-motivated and detail-oriented in a fast-paced environment.
• Experience with payroll software is an advantage.
• Disciplined and systematic worker.

Responsibilities

• Perform full spectrum of payroll processes for clients accurately and on time.
• Lead year-end activities, including timely preparation and submission.
• Clarify payroll processes and invoicing procedures for clients.
• Address client queries promptly to ensure proficiency with BIPO platform.
• Handle confidential client data securely.
• Support junior staff to improve service quality.
• Continuously learn BIPO products and updates.
• Stay updated with statutory changes affecting payroll.
• Build strong relationships with clients as a reliable contact.
• Update Standard Operating Procedures as needed.

Skills

Payroll processes

Attention to detail

Self-motivated

Team player

Education

Bachelor's degree in HR/IS

Tools

Payroll software

HRIS

Job description

The Payroll Specialist is responsible for delivering accurate, timely, and efficient payroll services to assigned clients, while ensuring excellent client experience and maintaining strong working relationships. The Payroll Specialist also ensures that all service delivery standards are consistently met to uphold BIPO’s commitment to quality for Clients.

Job Description:

• Perform full spectrum of payroll process to ensure accurate, timely and compliantdelivery for clients
• Lead and complete year‑end activities, including the timely preparation and submission
• Ensure clients clearly understand payroll process flows and invoicing procedures.
• Ensure client queries are handled promptly to ensure their proficiency with BIPO platform
• Ensure proper handling of confidential client’s data
• Work closely as a team and support the entry level staff to improve the quality of our services.
• Perform any additional duties and responsibilities which involves our Service Delivery.
• Be the payroll process and product expert; continuously and pro-actively learn and be familiar with BIPO’s products, services and updates
• Keep oneself updated of the changes in statutory requirements and ensure that payroll is complied with the changes
• Build and maintain strong working relationships with clients, acting as a reliable point of contact.
• Update the necessary Standard Operations Procedures accordingly.

Requirements:

• Bachelor’s degree in Human Resources/ Information Systems preferred
• 4-5 years of experience in Payroll/ HRIS/ HR/ HR Generalist role is preferred
• Self Motivated
• Passion for learning Information System solutions
• Disciplined individual who works systematically, attentive to details even in a dynamic and fast-paced environment
• Work experience with payroll software will be an advantage