Associate Executive/ Senior Associate, Business Office (Billing)

SINGHEALTH COMMUNITY HOSPITALS; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

A healthcare organization in Singapore is seeking a candidate for their Business Office team to support patient care through timely and accurate finance and billing operations. Responsibilities include ordering rehabilitation and nursing items, billing, and providing excellent customer service. The ideal candidate should have a diploma or relevant experience in billing within a Finance Department and demonstrate strong interpersonal and communication skills. This role is suitable for teamwork-oriented individuals who are motivated and service-focused.

Qualifications

• Diploma holders or fresh graduates are welcome to apply.
• Higher NITEC / NITEC / GCE N / O / A Level holders with 2+ years relevant experience preferred.
• Experience in healthcare or public sector is advantageous.
• A team player who is resourceful, self-motivated, and able to work independently in a structured environment.
• Demonstrates a genuine interest in public service and customer care, with the ability to communicate courteously and professionally with patients and caregivers.
• Possesses strong interpersonal and effective communication skills.

Responsibilities

• Responsibility for ordering non-stock rehabilitation and nursing items.
• Ensure timely and accurate billing to patient accounts.
• Assist CFO and department managers in assignments as required.
• Provide courteous and professional customer service for enquiries and feedback from stakeholders.
• Participate in quality improvement initiatives and support the Finance Robotic Process Automation (RPA) Committee to enhance billing processes.
• Provide administrative support to the Finance Department, including assisting the CFO and department managers as required.

Skills

Interpersonal skills

Effective communication

Team player

Resourcefulness

Customer service

Education

Diploma

Higher NITEC / NITEC / GCE N / O / A Levels

GCE O Level

GCE A Level

Job description

Join SingHealth Community Hospitals and be part of our Business Office team supporting patient care through accurate, timely, and reliable finance and billing operations.

You will be responsible for the timely ordering of non-stock rehabilitation and nursing items from approved vendors, ensuring continuity of patient care. You will coordinate with the wards to ensure proper receipt of goods and ensure that all issued goods are charged accurately and promptly to patient bills.You will be responsible for the timely and accurate billing to patient accounts, and the submission of claims to third-party payers. You are also expected to provide courteous and professional customer service when handling enquiries and feedback from stakeholders.

In addition, you will participate in quality improvement initiatives and work collaboratively with the Finance Robotic Process Automation (RPA) Committee to enhance billing processes. You will provide administrative support to the Finance Department, including assisting the Chief Financial Officer (CFO) and supporting department managers in assignments and projects as required.

Job Requirements

• Diploma holders; fresh graduates are welcome to apply
• Higher NITEC / NITEC / GCE N / O / A Level holders with at least 2 years of relevant working experience, preferably in billing functions within a Finance Department
• Prior experience in the healthcare or public sector will be an advantage
• A team player who is resourceful, self-motivated, and able to work independently in a structured environment
• Demonstrates a genuine interest in public service and customer care, with the ability to communicate courteously and professionally with patients and caregivers
• Possesses strong interpersonal and effective communication skills