Senior Operations & Stakeholder Support Lead

SINGAPORE NATIONAL EYE CENTRE PTE LTD; Singapore; In loco; SGD 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

SINGAPORE NATIONAL EYE CENTRE PTE LTD in Singapore is seeking a detail-oriented Records Administrator to support SMR processes, manage case notes, and ensure confidentiality.

You will coordinate scanning of medical documents, file accurately, perform quality checks, liaise with vendors, and assist with audits. A Diploma and at least one year of experience are expected, with supervisory exposure attractive for senior roles.

Competenze

• Diploma, Advanced/Higher/Graduate Diploma in a relevant field.
• At least 1 year of working experience.
• Supervisory experience is a plus for senior roles.

Mansioni

• Customer Service and communicate respectfully with internal stakeholders.
• Demonstrate good interpersonal skills with internal customers consistently.
• Demonstrate telephone etiquette and good email business writing and follow-up skills.
• Manage case notes, retrieve, track and file accurately.
• Scan, index, and perform quality checks of scanned medical documents.
• Liaise with vendors on goods received and support audit preparations.
• Adhere to confidentiality and data protection obligations.
• Ensure documents and documentation completeness and archiving plans.

Conoscenze

Customer service

Communication

Interpersonal skills

Telephone etiquette

Email writing

Formazione

Diploma / Advanced Diploma

Descrizione del lavoro

SINGAPORE NATIONAL EYE CENTRE PTE LTD in Singapore is seeking a detail-oriented Records Administrator to support SMR processes, manage case notes, and ensure confidentiality.

You will coordinate scanning of medical documents, file accurately, perform quality checks, liaise with vendors, and assist with audits. A Diploma and at least one year of experience are expected, with supervisory exposure attractive for senior roles.