Medical Records & Compliance Specialist

Fullerton Healthcare Group Pte Ltd; Singapore; On-site; SGD 36,000 - 47,000; Full time

Job summary

Fullerton Healthcare Group Pte Ltd in Singapore is seeking a dedicated Medical Records Administrator to manage the preparation and completion of patient reports, ensure accurate delivery, and uphold PDPA compliance across document handling.

The role covers scanning, indexing, archiving, secure transfer of records, data entry, and collaboration with clinics and departments to meet tight turnaround times.

Qualifications

• Minimum GCE O Levels; 1–2 years in medical records management or healthcare admin.
• Experience handling sensitive data and PDPA compliance.
• Strong organization and communication skills; detail-oriented.
• Proficient in data entry and MS Office tooling.

Responsibilities

• Scan, index, retrieve, process, and deliver medical records accurately.
• Track and maintain medical records.
• Store and archive records for easy retrieval and compliance.
• Securely transfer documents to clinics, patients, or stakeholders.
• Provide data entry and report prep support.
• Collate reports, verify completeness and accuracy.
• Document actions and notify on irregularities to ensure continuity.
• Ensure PDPA compliance in report handling and sending.
• Participate in on-site reports management.
• Retrieve records per procedures and document missing records.
• Retrieve records for complaints tracing as needed.
• Prepare health screening reports upon request.
• Coordinate with departments for results and follow-ups.
• Meet target turnaround times for records.
• Prepare docs for exams like pre-employment and visa medicals.
• Supervise junior staff and provide guidance.
• Prepare reports for corporate summaries and MOM reporting.
• Follow up with stakeholders to resolve issues.
• Communicate with patients and teams across departments.
• Adhere to policies, procedures, and protocols.
• Maintain service quality with infection control and safety standards.
• Manage patient records per PDPA.
• Perform additional tasks as assigned.

Skills

Organizational skills

Attention to detail

Data management

PDPA knowledge

Communication skills

Teamwork

Problem-solving

Independent work

Education

GCE O Levels

Tools

Microsoft Office

Job description

Fullerton Healthcare Group Pte Ltd in Singapore is seeking a dedicated Medical Records Administrator to manage the preparation and completion of patient reports, ensure accurate delivery, and uphold PDPA compliance across document handling.

The role covers scanning, indexing, archiving, secure transfer of records, data entry, and collaboration with clinics and departments to meet tight turnaround times.