Senior Manager, Digital Operations & Product Strategy

Ministry of Manpower; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

The Ministry of Manpower (MOM) is seeking a senior manager/manager in the Ops Tech branch to lead digitalization initiatives across ACE products such as the Recreation Centre Management System, Ops Management System, and inFORM platforms.

You will define product vision, lead backlog grooming, and coordinate with users inside ACE, MOM, and external agencies to deliver solutions that enhance migrant worker welfare and regulatory compliance while ensuring operational readiness.

Qualifications

• Tech-related degree preferred.
• Ability to manage stress and multitask in a dynamic environment.
• Strong analytical and problem-solving abilities.

Responsibilities

• Define product vision and lead backlog for ACE digital products.
• Act as liaison between users, MOM, and implementation teams.
• Leverage data integration and analytics for early issue detection and operational readiness.
• Prioritize features to enhance migrant worker well-being and compliance.
• Oversee interfaces with MOM systems and manage product resourcing and budget.

Skills

Analytical skills

Communication skills

Interpersonal skills

Multi-tasking

Resilience

Education

Tech degree

Job description

The Ministry of Manpower (MOM) is seeking a senior manager/manager in the Ops Tech branch to lead digitalization initiatives across ACE products such as the Recreation Centre Management System, Ops Management System, and inFORM platforms.

You will define product vision, lead backlog grooming, and coordinate with users inside ACE, MOM, and external agencies to deliver solutions that enhance migrant worker welfare and regulatory compliance while ensuring operational readiness.